Management

Under Sensor Configuration, the Management page enables you to manage all your sensors in one convenient location. You can search, filter, and sort to find and manage your sensors. You can also easily add sensors to Self-Help, Checklists, and the Experience Index.

View a List of Sensors

To view a list of sensors:

1. In the left menu, under Sensor Configuration, select Management.

2. At the top of the page, select the required perspective. The list displays the following information about sensors:

   • Visibility: Whether the sensor is shown or hidden globally

   • Status: For Experience Index sensors only

   • Sensor Name

   • Affected: The number of systems currently triggering this sensor.

   • Category (Health Category for Experience Index sensors)

   • Severity

   • Last modified

Sensor Perspectives

At the top of the Management page, a dropdown lets you switch between different perspectives. Each perspective filters and presents sensors for a specific purpose:

• All Sensors: Shows every sensor in your environment.

• Self-Help: Shows sensors included in Self-Help.

• System Checklist: Shows sensors included in System Checklists.

• Assist - Detected Issues: Shows sensors included in Assist Detected Issues.

• Experience Index: Shows sensors that contribute to the Experience Index score. For details, see the Experience Index.

View or Edit a Sensor's Details

To view or edit a sensor's details:

1. To enable editing, select the lock.

2. Click a sensor name from the list. A dialog box appears where you can view or edit the details across several tabs.

3. When you finish making changes, click Update Sensor Configuration at the top of the page.

General

In the General tab, you can:

• Check the sensor description.

• Add Knowledge Base Articles (KBAs) to the sensor with a URL and text.

Visibility

In the Visibility tab, you can configure where a sensor is available:

• Show or Hide: Hidden sensors continue to be evaluated on systems but are not shown in Prevent or Resolve. Visible sensors can be added to Assist, Self-Help, or the System Checklist.

• Add to Self-Help

• Add to System Checklist

• Add to Assist - Detected Issues.

Variables

In the Variables tab, you can view or edit the sensor's variable values. See Edit a Sensor Variable's Value below.

Experience Index

In the Experience Index tab, you can configure how a sensor contributes to the Experience Index score (see Categories and Sensors in the Experience Index):

• Experience Index Inclusion: A toggle that controls whether this sensor contributes impact to the Experience Index. When disabled, the sensor continues to collect data and remains available in all workflows, but it does not affect the score.

• Impact Minutes: A slider (1 to 5 minutes) that sets how many minutes of impact this sensor applies per 5-minute evaluation cycle. A higher value means the sensor has a greater effect on the Experience Index when it triggers. This slider is disabled when the sensor is excluded from the Experience Index.

• Category: A read-only field showing which Experience Index category this sensor belongs to.

Edit a Sensor Variable's Value

To edit a sensor variable:

1. Select the lock to enable editing.

2. Click a sensor name from the list. A dialog box appears.

3. In the Variables section, review name, description, and value for each variable.

4. Edit the values as needed.

5. Click Save Changes.

6. Click Update Sensor Configuration at the top of the page.

Edit Sensors in Bulk

On the Management page, use checkboxes to edit multiple sensors:

1. Select the lock to enable editing.

2. Select the checkbox next to each sensor you want to edit. To select all listed sensors, use the checkbox at the top of the column.

3. At the top of the page, click Bulk Actions.

4. Select an action to apply to the selected sensors. Available actions depend on the selected sensors:

   • Hide: Makes the sensor unavailable globally

   • Show: Makes the sensor available globally

   • Add to Self-Help: Displays the sensor in Self-Help

   • Add to System Checklist: Displays the sensor in System Checklists

   • Add to Assist - Detected Issues: Displays the sensor in Assist when active

   • Enable: Allows the sensor to contribute to the Experience Index score

   • Disable: Removes the sensor’s impact on the Experience Index score while it continues to collect data

5. Confirm the action in the system prompt.

6. Click Update Sensor Configuration at the top of the page.