Watch a quick overview or read the detailed information below.
Sensor Management
To manage impact behavior, go to Configure > Sensor Configuration > Management and choose the Experience Index perspective:
Enable or disable sensors for Experience Index impact.
Adjust the impact minutes for a sensor.
For details, see Management.
IMPORTANT:
Disabling a sensor for Experience Index does not turn the sensor off. It only removes its impact contribution to the score. The sensor continues to collect data and remains available in investigative workflows.
Changes to sensor configuration apply only going forward and do not affect historical Experience Index data.
Role- and Configuration-Based Control
Experience Index sensor settings can also be managed through Roles and Configurations: If a sensor is disabled here, it will not impact the Experience Index score for a system.
For details, see Experience Index in Roles.