Configure Sensor Notifications

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This article covers only the differences in SysTrack On-Premises. For everything else about sensor notifications, see Sensor Notifications.

NOTE: Access to the Notifications page is controlled by Configure > Privilege Sets > Manage Privilege Sets > Configure > Configurations.

Configure Email Settings for Sensor Notifications

SysTrack On-Premises sends sensor notification emails through an SMTP server that you set up in Configure. In cloud, SysTrack sends these emails without an SMTP server that you set up, so this setup applies only to On-Premises.

Before you create sensor notifications, you must configure the settings for an SMTP server. If email settings are not configured, Configure shows the message "To set up sensor notifications, you must first configure your email settings." before the notifications list.

  1. Go to Configure > Sensor Configuration > Notifications.

  2. To edit Configure, click the lock icon at the top of the page.

  3. Click the gear icon at the right of the screen.

  4. Click Configure Email Settings.

  5. Enter the SMTP Outgoing Server and the Port for the SMTP server.

  6. Enter a 'From' Email Address. Sensor notification email alerts are sent from this email address.

  7. If the SMTP server requires authentication, select Enable SMTP Authentication. Then enter a valid SMTP Username and SMTP Password.

  8. Click Save.

TIP: Click the gear icon next to View Activated Notifications to reconfigure the email settings for the SMTP server. If the SMTP server requires authentication, keep the SMTP Password up to date. If this password becomes outdated, SysTrack does not send email alerts.

Recipients Field on the Create Notification Page

In SysTrack On-Premises, the Recipients field on the Create Notification page does not list SysTrack users. Type-ahead search works on name or email address and finds only recipients that are already in the recipients list. If the search finds no results, click + Add and enter the name and email address of the new recipient. You can also add and remove recipients on the Recipients tab of the main Notifications page.

For other differences in recipients, see Differences in Configure for On-Premises.