Use the Policies tab on the Roles page to change the policies of a role. A policy is a role setting that controls how the SysTrack Agent behaves on the systems whose configuration includes that role. The Policies tab is available only in SysTrack On-Premises.
The Policies tab lists the settings that do not have their own tab on the Roles page. A setting with its own tab, such as Tray App or Application Management, does not appear here. Change that setting on its own tab instead.
Hover over an item in a category to display its description.
Prerequisites
To open the Roles page and change a policy, your privilege set needs Configure > Configurations access. Set this in Configure > SysTrack Settings > Privilege Sets, as described in Set Security Privileges.
Change Policy Settings
Go to Configure > System Configuration > Roles and select the Policies tab.
Ensure that the lock icon at the top right of the page is unlocked for editing.
Select the policy.
Where applicable, enter a new value in the Value field.
Select or clear the check box to the right of a line item as needed.
Click Save Changes at the top right of the page.
Apply a Policy Change to Systems
A system picks up a policy change the next time it reads its configuration. To apply the change right away:
Go to Configure > SysTrack Settings > Administration > Operations.
Under System Selection, select the systems to update.
Under Command Dashboard, select Read Configuration and click Run.
Check the result in Command Report.
Troubleshooting
Problem | Cause | Resolution |
|---|---|---|
Policies tab is missing from the Roles page | The tab is available only in SysTrack On-Premises. On SysTrack On-Premises, your privilege set does not have Configure > Configurations access. | Ask an administrator to add Configure > Configurations access to your privilege set. |
Value field and the check boxes are read-only | SysTrack Configure is locked. | Click the lock icon at the top right of the page to unlock it, then change the policy. |
Policy you expected is not in the list | The setting has its own tab on the Roles page. | Open that tab and change the setting there. |
Saved policy has not reached the systems | Systems read their configuration periodically, so a change takes effect on the next read. | Run Read Configuration from the Command Dashboard to apply the change right away. |