What's New in SysTrack?

Check this page regularly to stay informed about the latest changes to documentation and the product.

December 2024

DEX Packs

Added a Value Proposition section to the following DEX Packs:

Release Notes

11.1.1 Patch Release Notes

November 2024

Release Notes

11.1.0.x Hotfix Release Notes

Factory Sensor Kits November 2024

October 2024

Release Notes

11.1 Release Notes

11.1 Agent Release Notes

11.0 Release Notes: On-Premises

Factory Sensor Kits October 2024

Feature Updates

Automations and Collection Extensions

Enhancements to Anomalies

Audit API

Sign Actions with a Certificate and Private Key

Build actions with LSActionBuilder (and the Action Builder Kit)

View and Interact with Dashboards

Videos

Create an Action

Documentation Updates

System Data Definitions in Resolve.

Manage Users and Groups

Engagements

September 2024

Release Notes

Factory Sensor Kits September 2024

DEX and Action Release Notes September 2024

Documentation Updates

Updated documentation is available for the SysTrack Cloud Proxy.

August 2024

Release Notes

11.0.0.36 Hotfix Release Notes

Factory Sensor Kits August 2024

10.12.121 Hotfix Agent Release Notes

DEX and Action Release Notes August 2024

July 2024

Release Notes

11.0 Release Notes

10.12.1.16 Hotfix Release Notes

11.0 Agent Release Notes

Factory Sensor Kits July 2024

Feature Updates

SysTrack Intelligence Package

Analyze Thermals Data

Documentation Updates

ARM Agent

Prerequisites and Important Information - Cloud Agent Install

Agent Installers

Compliance and Governance User Guide

Landing Page

Hardware Refresh Factory User Guide

Hardware Refresh

AppVision FAQ

AppVision Application

AppVision Resources

June 2024

Release Notes

11.0 Release Notes

Factory Sensor Kits June 2024

10.12.1.14 Hotfix Release Notes

10.12.1.12 Hotfix Release Notes

10.12.0.19 Hotfix Release Notes

10.12.1 Patch Release Notes

Sensor Updates

NOTE: Sensor documentation is available if you are signed in to the Community.

Bluetooth Support Service Disabled

Bluetooth Support Service Stopped

Service X Not Running

Process X Not Running

Application Faults Above Threshold

VPN Destination Latency High

Software First Used on System

Low WiFi Affecting Bandwidth

Available Bandwidth Below Limit

Citrix Workspace App Outdated

Configure Sensor Notifications for On-Premises

Documentation Updates

FAQ: Data Collection Through SysTrack Cloud

Supported Operating Systems and Platforms information is now consolidated on one page.

New documentation is available for NetScaler Collection Extensions.

AppVision Overview

Security Options

May 2024

Self Help App

Release Notes

10.12.0.19 Hotfix Release Notes

10.12.0.20 Hotfix Agent Release Notes

10.12.0.17 Hotfix Agent Release Notes

DEX Pack Release Notes May 2024

Factory Sensor Kits May 2024

10.12.0.17 Hotfix Release Notes

Sensor Updates

NOTE: Sensor documentation is available if you are signed in to the Community.

Persistent Blue Screen (BSOD)

Android Cell Spectrum Stability

JAMF Version Outdated

Google Chrome Outdated

Microsoft 365 Apps Not Compliant

Hard Drive Health Issues (SSD)

Hard Drive Health Issues (HHD)

Android Cell Signal Degraded

Battery Discharged

Recent Blue Screen (BSOD)

Windows OS Not Compliant

DEX Packs

Microsoft 365 User Guide

April 2024 - 10.12

Release Notes

10.12 Release Notes

10.12 Agent Release Notes

DEX Pack Release Notes April 2024

Factory Sensor Kits April 2024

Feature Updates

Agent Installers

Automations and Collection Extensions

Auto Remove in Configure

Current Issues

Dell WYSE (ThinOS)

Google Only Mode in the SysTrack Browser Extension

Hardware Refresh

Health and Memory Threshold Updates

Landing Page

Offline Resolve

Overview Prevent

Tools

System Checklist updates in Resolve

Welcome to the Navigation Menu

DEX Packs

Automation Insight User Guide

Battery Insight User Guide

BSOD Insight User Guide

Compliance and Governance User Guide

Critical App Faults User Guide

Hardware Refresh Factory User Guide

Sensor Updates

NOTE: Sensor documentation is available if you are signed in to the Community.

New location forAgent Installers

Battery Discharge Rate

Android Battery Performance

Azure AD Password Expiration

Videos

SysTrack Landing Page and Navigation Menu

Automations and Collection Extensions

March 2024

Release Notes

10.10 Hotfix Agent Release Notes On Premises

10.12 Release Notes

10.12 Agent Release Notes

10.11.1 Hotfix Agent Release Notes

Factory Sensor Kits March 2024

Power BI Connector Update March 2024

Sensor Updates

NOTE: Sensor documentation is available if you are signed in to the Community.

Battery Reduced Capacity

GlobalProtect Service Stopped

InTune Version Outdated

Zoom Version Outdated

February 2024

Release Notes

DEX Pack Release Notes February 2024

10.11.1 Release Notes

10.11 Agent Release Notes

10.11.0.12 Hotfix Release Notes

Updates

DNS Allowed List

February 2024 - Assist for ITSM 4.1

ServiceNow Integrations Release Notes

Use Customized Attributes in Assist for ITSM

January 2024 - 10.11

Release Notes

10.11 Release Notes

DEX Pack Release Notes January 2024

Factory Sensor Kits January 2024

Feature Updates

Action Governance Permissions on the Manage Users and Groups page

Action Approval Control on the Manage Users and Groups page

Sensor Configuration Management

Webhook Support for Sensor Notifications

Health Score Service Integration with Qualtrics

Operational Pulse Integration with Qualtrics

Run a tool from a sensor notification

Updates to Assist

Configure Splunk Integration

Android Device Cellular Network Performance Metrics

Video

Sensor Notifications with Webhooks