Use the Ask SysTrack Editor

Once you have signed into the IBM Cloud with valid credentials, click on the ASK Question Editor option on the Ask SysTrack Admin page to access the following tasks:

Edit an Existing Answer File

  1. From the Ask Question Editor page, click the Edit Existing Answer File button.

  2. Optionally search for the name of the file you wish to edit by entering it in the Answer File field, or click the down arrow to the left of the custom\ folder and select an .ask.qa file from the drop-down list.

  3. Click the Next button, and edit the answer file as necessary. (Follow instructions for Creating a New Answer File ).

Create a New Answer File

  1. From the Ask Question Editor page, click the Create New Answer File button.

  2. Enter a name in the New Answer File Name field.

  3. Click the drop-down arrow in the Target field and select an area that your question(s) will target in (this example we will use SysTrack Visualizer). Then click the Next, button.

  4. Click the drop-down arrow to the right of the field and select the parameter set that your question will use, and then click the Next button.

  5. Define your answer's parameter set from the options presented in the drop-down lists, as applicable. The following options used in this example, apply to the "vis" parameter in the Visualizer URL:

    Parameter Type

    Action / Description

    Fixed String

    Enter or select a Fixed String of your choice. Suggested strings include: Desktop; Enterprise; Persona; Risk; Server, Virtual Infrastructure. When using a parameter set with multiple parameters, it is sometimes possible to set several of the parameters to Fixed String and go through the fields sequentially to get lists of suggested strings that are dependent on the last string selected. For example, if "Persona" is selected for "vis", the suggested strings for the "dataset" parameter will include only the datasets for Persona Visualizer.

    Input Matcher

    Optionally select an Input Matcher from the drop-down list: None (Use Parameter); Package; System; User; OperatingSystem; Website; Host

    External String

    Optionally select a Matcher Value Property from the drop-down list: None; Suggested Filter; Original String; ID

  6. When you are done, click the Next button.

  7. Enter a name for your answer in the Label field.
  8. In the Domain(s) field optionally enter the full domain(s) name(s) to which your questions will apply. Multiple domains can be entered by separating domain names with a comma.
  9. In the Questions field, enter a question that the user might ask.
  10. Optionally, click the Check for Similar Questions in File field to see if your question is redundant, or unique.
  11. If you wish to create multiple questions that users might ask for the same answer , click the Add Another Question button and repeat steps 7 - 10 above.
  12. Click the Save Changes button at the bottom of the page to save your questions.
  13. If you would like to preview how Ask will handle your question(s), click the Preview Ask Results button.

    NOTE: You must first have clicked the Save Changes button for any new questions you have entered to appear in the preview results.

  14. When you are done adding questions and settings, click Watson Training in the navigation pane to continue with training Watson in the IBM Cloud with your new questions.