SysTrack Administrators are responsible for configuring and optimizing the organization’s SysTrack environment. In this learning path, we will use a series of use case examples, inspired by true stories, to illustrate key concepts common to Administrators. Successfully completing the certification exam will earn a SysTrack Certification. This includes a downloadable certificate and e-badge.
Sign in as a SysTrack customer to start this course.
Objectives
By the end of this course, learners will have a fundamental understanding of the tasks involved with administering a SysTrack Cloud environment.
Describe how SysTrack collects data and how long data is stored
Manage SysTrack Cloud security groups and users
Customize sensors and alarms
Create and assign roles and configurations
Create SysTrack data visualization groups
Adjust SysTrack Cloud settings
This course will not cover:
Creating a SysTrack Cloud tenant
Deploying SysTrack agents
Creating and managing automations, surveys, engagements, and the Self-Help app
Course Outline
Introduction
Course Overview
Introduction to SysTrack
Understanding Health Scores
System health: definition and importance
Data Collection and Architecture
Case Study
SysTrack Cloud Management
SysTrack Cloud Access
Rationale for cloud security
Security Access Groups
Defining the All Users group
Limiting user access
SysTrack tools used:
Admin Panel: Manage Users and Groups
Admin Panel: Grant Feature Sets to Groups
Managing SysTrack Cloud Users
Inviting users to Azure B2C tenant
Configuring SAML tenants
SysTrack tools used:
Admin Panel: Manage Users and Groups
Optimizing Your SysTrack Environment
The Proactive Approach
Sensors, engagements, automations, Self-Help and alarms
Using SysTrack Configure: The Administration Tool
Opening and unlocking SysTrack Configure
Editing Global Sensor Variables
Editing sensor variables for the entire environment
Adding KBAs to sensor details
SysTrack tools used:
Configure: Sensor Configuration | Management
Sensor Notifications
Create and edit sensor notifications
Manage Notification recipients
SysTrack tools used:
Configure: Sensor Configuration | Notifications
Prevent: Notifications
Overview: Roles and Configurations
Creating a Role
Creating a new role
SysTrack tools used:
Configure: System Configuration | Roles
Roles: Sensor Variables
Editing sensor variables for a subset of systems
SysTrack tools used:
Configure: System Configuration | Roles >Variables
Roles: Sensor Automations
Run an automation when a sensor activates
SysTrack tools used:
Configure: System Configuration | Roles >Tool Schedules > Automations
Roles: Alarms
Using alarms to alert on a situation
SysTrack tools used:
Configure: System Configuration | Roles >Alarms
Configure: Tools | Alarm Notifications
Configure: Tools | Alarm Actions
Roles: Data Views
Enabling data collection views
SysTrack tools used:
Configure: System Configuration | Roles > Views
Creating Configurations
Using configurations to manage different IT needs
Creating a configuration
SysTrack tools used:
Configure: System Configuration | Configurations
Assigning Configurations to Systems
Setting default configuration
Assigning configurations to systems manually and using configuration rules
Auto-remove systems
Manually pushing out configuration changes
SysTrack tools used:
Configure: System Settings | Administration
Configure: System Configuration | Assignments > Systems
Configure: System Configuration | Assignments > Config Rules
Groups and Settings
Data Visualization Groups
Creating dynamic and static groups
SysTrack tools used:
Configure: SysTrack Settings | Groups
SysTrack Settings
Setting theme and branding
Redacting user data
SysTrack tools used:
Configure: SysTrack Settings | Administration
Configure: Tools | Branding
Conclusion
Tags: Configure, Tenant, Health, Configuration, User Management, Automations