This course will help you view and interpret anomalies detected by SysTrack. To access the Anomalies feature, you will need to have the SysTrack AI package. For more information, please contact your Lakeside Customer Success team.
Sign in as a SysTrack customer to start this course.
Prerequisites
Lakeside Academy's SysTrack Administrator course (if managing permissions)
Objectives
This course will help you navigate and maximize value from the SysTrack AI package's Anomaly Detection feature.
Specifically, you will be able to do the following:
Recognize anomalies that present potential issues in the environment before they affect end user productivity.
Manage access to Anomalies page in SysTrack Prevent.
Course Outline
Overview
Viewing Anomalies
Active, Resolved and Dismissed Anomalies
System Status
Managing Anomalies
Notifications and Recipients
Detection criteria
Managing Permissions
Granting and limiting access
Fine tuning by group
SysTrack tools used:
Prevent: Anomalies page
Configure: Notifications page
Admin Panel