Experience Index is based on a curated set of sensors that measure real user-impacting conditions. You can disable individual sensors so it will not impact the Experience Index score for systems assigned to a role.
TIP: Before changing a sensor, see Configure the Experience Index to baseline your environment and record your changes.
Go to Configure > System Configuration > Roles > Additional Settings > Experience Index.
Select a role.
Clear the checkboxes for sensors you want to exclude from the Experience Index.
If a checkbox is cleared and disabled, the sensor is disabled globally for the Experience Index in Sensor Configuration (see Management).
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