Documentation Index

Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt

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Successful Installation

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  1. The process will display in Task Manager:

    • LsiAgent.exe (for 32-bit operating systems)

    • LsiAgent.exe*32 (for 64-bit operating systems)

    • Once listed, the agent is running and collecting data.

  2. If you launched the MSI with logging, the LOG file should show something like the following (toward the end):

    MSI (s) (F0:90) [16:34:02:888]: Product: Systems Management Agent -- Installation operation completed successfully.                

    MSI (s) (F0:90) [16:34:02:888]: Windows Installer installed the product. Product Name: Systems Management Agent. Product Version: 5.00.0054. Product Language: 1033. Installation success or error status: 0.                

    MSI (s) (F0:90) [16:34:02:903]: MainEngineThread is returning 0

  3. To determine if a system reboot is needed, simply add the /L*v switch to create a log file when performing a silent mode installation and search for entries that indicate a system reboot is required.  Key words to search for are:  System restart and Reboot.

    Info 1903.Scheduling reboot operation: Deleting file c:\Config.Msi\3c4d50f.rbf. Must reboot to complete operation.

    MSI (s) (EC:A0) [16:38:48:595]: The Windows Installer initiated a system restart to complete or continue the configuration of 'Systems Management Agent'.                

    Property(S): MsiSystemRebootPending = 1