Prerequisites for both 32-bit and 64-bit
IMPORTANT: Install prerequisites before installing the SysTrack Agent. For the non-persistent desktop, install, reinstall, upgrade, and uninstall on the golden image.
Initial Install, Reinstall, and Upgrade
Install this prerequisite on both 32-bit and 64-bit operating systems.
From the child system, open a command prompt (select Run as administrator) and type the following command:
VC_redist.x86.exe /q /norestart /log <enter path to an existing folder>\VC2019x86.log (log is optional)
If you perform a silent installation (using the /q switch), check the progress in the Task Manager.
VC_redist.x86.exe is listed when running.
If the log indicates that the installation failed, search for “return value 3” to determine why the installation failed.
After the installation completes, the name is removed.
Determine if the installation is a success or failure by reading information near the bottom of the log. Example default log file name and entry toward the bottom of the page:
MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X86 Additional Runtime - 14.24.28127 -- Installation completed successfully.
MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.24.28127 -- Installation completed successfully.
To determine if a system reboot is needed, search for entries that indicate a system reboot is required. Keywords to search for: system restart and reboot.
Info 1903.Scheduling reboot operation: Deleting file c:\Config.Msi\3c4d50f.rbf. Must reboot to complete operation.
MSI (s) (EC:A0) [16:38:48:595]: The Windows Installer initiated a system restart to complete or continue the configuration of...
Prerequisites for 64-bit only
Install, Reinstall and Upgrade
Install this prerequisite on 64-bit operating systems.
From the child system, open a command prompt (right-click and select Run as administrator) and type the following command:
VC_redist.x64.exe /q /norestart /log <enter path to an existing folder>\VC2019x64.log (log is optional)
Switches Information
/q – Quiet mode: no user input required or output shown
/norestart: If the operation requires a reboot, setup will not prompt or cause a reboot.
/log: Location of the log file. Use this switch to create a log file in a specific location.
It is not required to use the /log switch. By default, vcredist automatically creates default logs in or near %temp% with a name based on the package, date and time.
For example:
dd_vcredist_amd64_<date><time>.log
dd_vcredist_amd64_<date><time>_<number>_vcRuntimeAdditional_x64.log
dd_vcredist_amd64_<date><time>_<number>_vcRuntimeMinimum_x64.log
Silent Installation
If you are performing a silent installation (using the /q switch), view the progress in the Task Manager.
The VC_redist.x64.exe is listed when running.
Once the installation completes, the name is removed.
Determine if the installation was a success or failure by reading information near the bottom of the log. For example:
dd_vcredist_amd64_<date><time>.log
dd_vcredist_amd64_<date><time>_<number>_vcRuntimeAdditional_x64.log
dd_vcredist_amd64_<date><time>_<number>_vcRuntimeMinimum_x64.log
MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 -- Installation completed successfully.
MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 -- Installation completed successfully.
System Reboot
To determine if a system reboot is needed, search for entries that indicate a system reboot is required. Keywords to search for are: system restart and reboot.
Info 1903.Scheduling reboot operation: Deleting file c:\Config.Msi\3c4d50f.rbf. Must reboot to complete operation.
MSI (s) (EC:A0) [16:38:48:595]: The Windows Installer initiated a system restart to complete or continue the configuration of...
If the log indicates that the installation failed, search for “return value 3” to determine the cause of the failure.