Performance shows the percentage of resources being used on the system.
NOTE: If enabled, the auto-refresh option at the top right shows that the data is live. It refreshes every 15 seconds.
CPU Usage: High CPU could mean the user is using an intensive application, such as video processing software or it is possible that the hardware needs to be upgraded.
Memory Usage: High memory usage is a problem if the user tries to perform complex functions, such as running drafting programs or creating pivot tables.
Disk Activity: A high disk activity percentage could mean that too many instances of an application are open or that the system is under-provisioned.
Network Usage: Shows if there are any connection issues. Possibly related to a poor connection with the home WiFi or ISP.
NOTE: This resource tends to be high for remote workers.
View More Information for Each Usage
Click any of the gauges at the top of the screen. Additional information displays in the grid below.
The following table shows the Assist Performance Color Thresholds. These are the default values, which can be overridden by using alarm settings.
Threshold | Based on | Red Limit | Red Time | Yellow Limit | Yellow Time |
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CPU Usage | System % Total CPU alarm thresholds | 95 | 240s | 90 | 120s |
Processor Queue | System Processor Queue Length alarm thresholds | 5 | 240s | 4 | 120s |
Memory Usage | Blue 0-39% Yellow 40-79% Red 80-100% These are constant for all systems |
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Trans Fault Ratio | System % Transition Faults alarm thresholds | 75 | 240s | 70 | 120s |
Disk Activity | Performance: Disk % Disk Time alarm thresholds | 60 | 240s | 30 | 120s |
Free Space | Performance: Disk % Disk Free Space alarm thresholds | 10 | 240s | 20 | 120s |
Network Usage | Performance: Network % Net Utilization alarm thresholds | 50 | 240s | 30 | 120s |
Retransmit Rate | Performance: Network % TCP Retransmitted alarm thresholds | 10 | 240s | 5 | 120s |
Server Latency | Blue 0-99 Yellow 100-224 Red 225+ Error = 15000 These are constant for all systems |
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Session Latency | Blue 0-99 Yellow 100-224 Red 225+ Error = 15000 These are constant for all systems |
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Quit Applications
Remotely quit an application to determine if it changes performance.
Select an application from the list in the grid.
Click Quit Application.
