Health score impact categories include:
Category | Value | Units |
|---|---|---|
CPU | CPU Percentage | > 90% |
| CPU Queue Length | > (CPU Cores+1) |
Memory | Memory Available | <20% |
Disk | when Disk > 5 IOPs |
|
| Disk Queue Length > 1 | >1 |
| Disk Queue Time > 10ms | > 10ms |
| Disk Service Time >20 ms | > 20ms |
| Disk Time> 80% | > 80% |
| Disk Xfer Time > 20ms | > 20 ms |
Network | Network Packet Rate (> 100) AND Network Retransmit Rate (> 5%) are greater than the limit | |
| Network Utilization | > 70% |
| Wi-Fi Signal | < 50% |
Latency | Latency Gateway | >75ms |
| Latency Home Directory | >100ms |
| Latency Sessions | >200ms |
Startup | Application Startup Time | > 5sec |
| Session Startup Time | > 30 sec |
Virtual Memory | Virtual Memory Commit Ratio | > 90% |
Virtual Machine | Virtual Machine Memory Ballooned | > 0mb |
| Virtual Machine Ready Time | > 5% |
Software Install | When any type of install process runs while a user is active on the local machine, impact minutes are registered. |
|
Software Update | When any type of update process runs while a user is active on the local machine, impact minutes are registered. |
|
Events | When a configured event is detected by the agent which is Critical, Error or Warning |
|
Faults | When the agent detects a "Application Error" event EventID #1000 (which is considered an app crash) |
|
Hardware | Limit Hardware Percent interrupt time | >10% |