Important
Please note that the following sensors will be retired on the 26th of November 2025. If a deprecated sensor is used in any of your Tool Schedules, update those schedules to use the replacement sensors.
Sensor Name | Equivalent Sensor |
|---|---|
Application Not Responding | Application Fault Application Hang |
Available Bandwidth | Available Bandwidth Below Limit Available Bandwidth Below Average |
Available Memory | Low Available Memory Extended Low Available Memory |
Blast High Average Latency | Blast High Latency |
Blast High Uplink Jitter B | Blast High Uplink Jitter A |
Condense Timeout | Condense Timeout no longer applies now that the agent uses Web Sockets |
CPU High Limit | CPU Throttling Extended High CPU Use High CPU Use |
CPU Load | Extended High CPU Use High CPU Use |
CPU Low Limit | High CPU Ready Time and Low CPU Usage |
High Base RDP TCP Latency | High RDP TCP Latency Increased RDP TCP Latency |
High Base RDP UDP Latency | High RDP UDP Latency Increased RDP UDP Latency |
High Byte Rate | Bytes Sent Bytes Received |
High Connection Count | Network Connection Saturation |
High Network Utilization | Network Connection Saturation Network Issues Application High Network Utilization |
High RDP TCP Latency Alarm | High RDP TCP Latency |
High RDP UDP Latency Alarm | High RDP UDP Latency |
High Retransmission Rate | High Network Usage and Retransmission Rate |
Sensor Update
November 2025
Sensor Name | Category | Details of Update |
|---|---|---|
High Disk Activity SSD | Disk | Fixed - The sensor displays the drive letter where the disk activity occurred in Prevent for improved clarity. |
Teams Quality Fail - Jitter Teams Quality Fail - Pkt Loss Teams Quality Fail - RTT | Microsoft Office | Updated the sensors to hide them if a user does not have the Teams Quality DEX pack installed. |
Copy Requests per sec High Logon Attempts Per Second High Server Byte Rate ISAPI Extension Requests per sec | Network | Removed all references to alarms. The change is a part of the move from using alarms as sensors to using underlying data. |
Proxy ConfigURL Incorrect | Network | Fixed - The sensor description shows the whole URL. (14291) |
Imaging Active Minimum Quality Imaging Bytes Received Imaging Bytes Sent Imaging Encoded Frames per sec Imaging RX BW kbit per sec Imaging TX BW kbit per sec PCoIP High Data Transfer From Host PCoIP High Latency PCoIP High Packet Loss From Host PCoIP High Packet Loss To Host | VMWare | Removed all references to alarms. The change is a part of the move from using alarms as sensors to using underlying data. |
Registry Check | System | New sensor. |
Blue Screen | System | The sensor includes the application name in both the payload and the instance key for better traceability. The resolution details display the application name to improve clarity during troubleshooting. |
Service X Not Running | System | Instance added for service name. Service 1-6 Sensors now respect the service delay variable. |
Process X Not Running | System | Instance added for the process name. Introduced three more sensors (4-6). |
Forcepoint ED Service Disabled Forcepoint ED Service Stopped Forcepoint Endpt Service Disabled Forcepoint Endpt Service Stopped Forcepoint Websense Srvc Disabled Forcepoint Websense Srvc Stopped | Security Software | New sensors. |
Web App Load Time | Web | Resolution updated to include trigger conditions and added the web page URL to the payload. |
Web App Not Available | Web | Resolution updated to include the web page URL. |