SysTrack uses system and performance metrics to calculate your health score, including CPU and disk activity, latency types, memory and network performance, application startup times, virtual machine indicators, and critical system events. Understand which data points directly affect your score and how they relate to your overall productivity.
Video Transcript
Which symptoms are being evaluated when SysTrack is determining your health score? SysTrack collects a lot of data. The chart shows specific categories that relate to your end users’ productivity and affect the overall health score. CPU load and queue length are factors, as well as disk IOPS, queue length, and service, total, and transfer times. Health also checks hardware interrupt rates and three types of latency: default gateway, home directory, and session latencies. SysTrack collects much more than just this data, but these are the items that affect your health score.
Health also evaluates available memory along with network packet and retransmit rates and utilization data. Application and session startup times impact your health, as do virtual machine memory ballooning and VM ready times. For virtual memory, health looks at your commit ratio.
SysTrack also considers critical faults and events such as crashes and hangs, as well as any installations or updates that occur during user activity.
While much more information is collected overall, these are the specific data points that can lower your health scores.