Plan an Application Portfolio by Persona

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This video demonstrates how SysTrack personas and critical application analysis can be used to identify the applications different user types depend on, helping organizations support virtualization, onboarding, and software provisioning decisions.

Video Transcript

The personas are actually broken down into standard groups that are utilized. These are groups actually created by Gartner. They look at desk-bound users and non-desk-bound users, and they look at them across knowledge, power, and task-type users.

When you go into the Persona Critical Applications view, you'll see the different breakdowns of these types of users. For a non-desk-bound knowledge user, we can see they have six critical applications. These are the applications that they need to do their job. These are the applications that they spend more than 5% of their time in, and they give me information about how much CPU they consume, the number of other users who use them, and the percentage of people in this persona who use these applications.

I can also see all the applications that the user uses. These would be the non-critical applications that are used by this user. This helps me determine, if I want to virtualize this user, which of these applications I need to be able to virtualize. It allows me to start seeing and thinking about the different areas that I'd want to look at. I can look at these critical applications on a user basis, and what's really interesting is being able to come out here and say, "I want to look at all the people in the sales department, and I want to be able to figure out what the critical applications are."

So now, if I'm looking to virtualize my sales department, or if I'm looking to bring on a new employee, I know what applications they need to have to be able to do that job in that department. I can again click on any of these and look at them and see which are the ones that they use on an ongoing basis, and I can look at which are the ancillary ones that they use as they go forward.

I can break this down even further if I wanted to look at things like location, role, or other types of areas. I can start looking at these different types of information to help me figure out where these things are and which users need to be given which applications. This goes very deep into other things, such as how many resources a user is consuming and a variety of other aspects about them. But this video is mainly focused on the applications that are being used by these users.