View the Health Dataset

The Health dataset provides an indication of the quality of service delivered to users in the visualized environment. Information in this dataset indicates the amount of productivity lost due to various classes of problems that may occur on computer systems. An understanding of the quantity of lost productivity and the underlying causes is often helpful in focusing remediation efforts on the types of problems that have the greatest impact on the user community.

Each system in the visualized community is analyzed, and the impact of the service quality on user productivity is quantitized. This information may be useful from both a management and operational perspective in improving service quality in the environment.

Health Dataset Perspectives

Each dataset is provided with one or more Perspectives. See View Datasets for more information on dataset perspectives and how to customize your perspective display.

Basic

This perspective provides an overview of the health of systems in the visualized environment, and quantifies the productivity impact of any problems identified. The Health Score depicts the percentage of active time during which the user's productivity was not impacted by any tracked concern.

Days Reviewed is the number of distinct days in the last 31-day observation window for which SysTrack produced an active desktop health record for the system. This is not a count of how many days the system was simply online.

An active desktop health record is created only when SysTrack captures active desktop usage for that day, meaning the system had at least one active 10-minute interval where the user was actively using the machine. Time when the machine is only powered on, idle, locked, or at screen saver does not count.

Productivity Impact Full Details

This perspective provides the full details regarding the health of systems in the visualized environment, and quantifies the productivity impact of any problems identified. For each type of concern, the impact of the problems on user productivity is quantified.

Systems Impacted by Resource Constraints

This perspective provides the details of how resource constraints may impact systems in the visualized environment, and quantifies the productivity impact of any problems identified. For each type of concern, the impact of the problems on user productivity is quantified.

Systems Impacted by Configuration Issues

This perspective provides the details of how configuration matters may impact systems in the visualized environment, and quantifies the productivity impact of any problems identified. For each type of concern, the impact of the problems on user productivity is quantified.

Systems Impacted by Software Problems

This perspective provides the details of how software problems such as application crashes and hangs and system crashes may impact systems in the visualized environment, and quantifies the productivity impact of any problems identified. For each type of concern, the impact of the problems on user productivity is quantified.

Health Score

This perspective provides an overview of the user experience quality on systems in the visualized environment, and quantifies the total productivity impact of any problems identified. The Health Score depicts the percentage of active time during which the user's productivity was not impacted by any tracked concern.

Systems Experiencing Hardware Issues

Systems experiencing both hardware interrupt issues and system or application faults may be suffering from hardware failures or driver conflicts. The systems most impacted by these concerns are those in the upper right quadrant.

Systems in Need of Maintenance Window

Systems that are performing multiple software installs and updates during user sessions will benefit most from off-hours updates. Systems located in the upper right quadrant of this graph are those that are causing the most user impact.