Configure Reliability Engineering

You must have SysTrack administrator permissions to enable and configure Reliability Engineering for users.

1. Enable SysTrack Reliability Engineering (SRE) Features. Different persona templates can be assigned to different groups so users see the correct starting view based on their assigned role.

2. If necessary, adjust sensors for the Experience Index. For details, see Experience Index.

Enable SysTrack Reliability Engineering (SRE) Features

To enable Reliability Engineering features for your users, configure settings in both Grant Feature Sets to Groups and Customize Group Access in Manage Group Features. Ensure that all settings are configured as described below. If any setting is missing, Reliability Engineering features will not be available:

1. Enable SysTrack Next‑Gen in Grant Feature Sets to Groups.

2. Select the Next-Gen experience.

3. Enable Reliability Engineering in two Customize Group Access tabs:

   1. SysTrack Tools

   2. SysTrack Next‑Gen

After changing these settings, log out and log back in to refresh cached permissions.

Watch a quick overview or read the detailed information below.

Grant Feature Sets to Groups

SysTrack Next-Gen

Select the checkbox in the SysTrack Next‑Gen column. This setting enables access to Reliability Engineering and is required to display Next‑Gen features.

Default Landing Experience (Next-Gen Experience)

In the Default Landing Experience column, select the Next-Gen experience for the group:

• Next-Gen (DEX Specialist)

• Next-Gen (EUC Engineer)

This setting controls the default landing page and available navigation menu (see Landing Page and Navigation Menu). The Classic landing page and navigation menu do not support Reliability Engineering.

Customize Group Access

SysTrack Tools

1. Click View/Edit Effective Content for a group to go to Customize Group Access.

2. In SysTrack Tools, locate the Analysis section.

3. Select the Reliability Engineering checkbox.

SysTrack Next-Gen

1. In Customize Group Access, go to the SysTrack Next‑Gen tab.

2. In the SysTrack RE section, select the Reliability Engineering checkbox.

NOTE: The SysTrack Next‑Gen tab is only visible if SysTrack Next‑Gen is enabled in Grant Feature Sets to Groups.