Welcome to the New SysTrack Documentation Portal

The new SysTrack documentation portal improves navigation and delivers more accurate search results, helping you find information faster.

Accessing Content

The portal supports controlled access. Public users can view general documentation, while signed-in customers can access additional content.

To view customer-only articles, sign in using your Lakeside Community credentials. After you sign in, additional documentation appears in the table of contents and search.

Knowledge Base Articles

Knowledge Base Articles (KBAs) are available to logged-in customers in the Knowledge Base Articles category. They also remain available through the Lakeside Software Customer Gateway which you may use for support and ticket-related features.

Videos

Explore the Videos library to learn about SysTrack features and workflows. Content is organized by topic to help you find relevant information quickly.

Follow this category to stay up to date as new videos are added.

Leaving Feedback

The documentation portal allows you to provide quick, targeted feedback. At the bottom of each article, use the Was this article helpful? controls (👍 / 👎) to rate the content. You can also add a short note to identify missing or unclear steps, flag confusing sections, or suggest improvements. Feedback is sent to the documentation team and used to identify issues and prioritize updates.

Sharing Broader Feedback

For feedback about the portal (navigation, structure, content priorities, or features), contact the documentation team at UserAssistance@lakesidesoftware.com.