Sensor Details

This page enables you to drill down into more detailed information about a sensor and why it is activating. Double-click a sensor from any table containing sensors in Prevent to open the Sensor Details page. You can also select the category and sensor to view the details for any sensor.

For details about running a tool in Prevent, see Prevent's Tools Page.

Search for Sensors

  1. In Prevent, go to Observation > Sensor Details.

  2. In Sensor, click the drop down list.

  3. Do one of the following:

    • Click a category and then click a sensor.

    • In Search sensors, start typing text and the sensors that match the text displays.

  1. Click Select.

Create Notes

    You can create time-limited notes for a sensor. For example, if you have already opened a help ticket for an issue to which a sensor is alerting you, you can click the pencil icon and enter a note such as "Known issue," and set an expiration date.

  • The default expiration date is set for 24 hours from now. At that date, the note will disappear from this sensor's records.
  • The exclamation symbol tells you that this note is currently active. You can also see this note anywhere else in SysTrack where activated sensors are shown, such as the Resolve Tools Overview page.

NOTE: To hide a sensor or edit a sensor note, you need to enable the Sensor Settings TAS setting in SysTrack Configure or Deploy.

Show Grid

By default, you view the affected systems and important information in grid (table) format. You can also add a filter or search to narrow down results.

Show Charts

This provides an alternate view of the affected systems in a pie chart format. The charts display the proportion of systems in your current view that have each type of the given system properties. Click the menu icon next to a chart to download, print, or view a chart in full screen.

Prevent Tools Menu

The Tools menu enables you to perform actions on all or some of the systems displayed in the Sensor Overview table on the Sensor Details page.

For more information about each tool, see Tools.htm.

Sensor Trends

In the Sensor Trends section, you can view two trend graphs: By Geography and Over Time.

  • By Geography shows where the selected sensor is located from a geographical standpoint.
  • Over Time shows on how many systems that sensor was activated per day over a span of time.