Prerequisites for 64-bit only

IMPORTANT: Install prerequisites before installing SysTrack. Install, reinstall, upgrade, and uninstall on the golden image for the non-persistent desktop.

Install, Reinstall and Upgrade

Install this prerequisite on 64-bit operating systems.

From the child system, open a command prompt (right-click and select Run as administrator) and type the following command:

VC_redist.x64.exe /q /norestart /log <enter path to an existing folder>\VC2019x64.log (log is optional)

Switches Information

  • /q – Quiet mode: no user input required or output shown

  • /norestart: If the operation requires a reboot, setup will not prompt or cause a reboot.

  • /log: Location of the log file.  Use this switch to create a log file in a specific location. 

    NOTE: It is not required to use the /log switch.  By default, vcredist automatically creates default logs in or near %temp% with a name based on the package, date and time.

    For example:

    dd_vcredist_amd64_<date><time>.log

    dd_vcredist_amd64_<date><time>_<number>_vcRuntimeAdditional_x64.log

    dd_vcredist_amd64_<date><time>_<number>_vcRuntimeMinimum_x64.log

Silent Installation

If you are performing a silent installation (using the /q switch), view the progress in the Task Manager.

  1. The VC_redist.x64.exe is listed when running.

  2. Once the installation completes, the name is removed.

  3. Determine if the installation was a success or failure by reading information near the bottom of the log.  For example:

    dd_vcredist_amd64_<date><time>.log

    dd_vcredist_amd64_<date><time>_<number>_vcRuntimeAdditional_x64.log

    dd_vcredist_amd64_<date><time>_<number>_vcRuntimeMinimum_x64.log

    MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X64 Additional Runtime - 14.24.28127 -- Installation completed successfully.

    MSI (s) (1C:30) [09:32:38:394]: Product: Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.24.28127 -- Installation completed successfully.

System Reboot

To determine if a system reboot is needed, search for entries that indicate a system reboot is required.  Keywords to search for are:  system restart and reboot.

Info 1903.Scheduling reboot operation: Deleting file c:\Config.Msi\3c4d50f.rbf. Must reboot to complete operation.

MSI (s) (EC:A0) [16:38:48:595]: The Windows Installer initiated a system restart to complete or continue the configuration of...

If the log indicates that the installation failed, search for “return value 3” to determine the cause of the failure.