Standard Agent Install

Persistent desktops and physical workstations

Prerequisites must be installed before SysTrack Cloud Edition.

First-time (Standard) installation – SysTrackCloudEdition.msi

Default values will be used if not set (read Command Line Properties).
Add REBOOT=R to suppress automatic and certain prompts for system restarts.
Add INSTALLDIR if the install path is not default install path.
- Default install path on 32-bit operating system:
  
  “<[ProgramFilesFolder]\SysTrack\LsiAgent>” or, “C:\Program Files\SysTrack\LsiAgent”
- Default install path on 64-bit operating system:
  
  “<[ProgramFilesFolder]\SysTrack\LsiAgent>” or, “C:\Program Files (x86)\SysTrack\LsiAgent”
- Required to place double quotes around path assigned to INSTALLDIR.
Add CONFIGNAME=”<EnterConfigurationName>” to assign a named configuration otherwise the default value “” will be used.
- Required to place double quotes around value assigned to CONFIGNAME.
Add PROXYCONNECTIONHUB =”<EnterProxyConnectionHubSystemName>” to assign the name of the ProxyConnectionHub system (if applicable), otherwise the default value “” will be used. (optional)
- PROXYCONNECTIONHUB=<servername>.<domain>.org
Add AUTODETECTPROXY =”<EnterUseAutoDetectValue>” to assign the preferred proxy setting: whether or not to use autodetect, otherwise the default value 0 will be used. Assign “1” if true, “0” otherwise. (optional)
- AUTODETECTPROXY=(1 if true, 0 otherwise), default value is 0.
Add AUTOCONFIGSCRIPT =”<EnterAddressOfAPacFile>” to assign the preferred proxy setting: the address of a .pac file to get proxy information, otherwise the default value “” will be used. (optional)
- AUTOCONFIGSCRIPT=http://<server>.<domain>.org/test.pac
Add HTTPSPROXY =”< EnterAddressForPreferredHTTPSProxy >” to assign the preferred proxy setting: the address for the preferred HTTPS proxy, otherwise the default value “” will be used. (optional)
- HTTPSPROXY=127.0.0.1:443
Required to add LANGUAGE=<ENTERLANGUAGECODE> (UPPERCASE) to view the Client Tray App.
- Arabic: LANGUAGE=AR
- Chinese: LANGUAGE=ZH
- English (default): LANGUAGE=EN
- French: LANGUAGE=FR
- German: LANGUAGE=DE
- Japanese: LANGUAGE=JA
- Portuguese: LANGUAGE=PT
- Spanish: LANGUAGE=ES
  
  Msiexec.exe /qn /i “<enter path>\SysTrackCloudEdition.msi” REBOOT=R CONFIGNAME=”<EnterConfigurationNameHere>” LANGUAGE=<ENTERLANGUAGECODE> INSTALLDIR=”<enter path>\SysTrack\LsiAgent” /L*v <enter path to an existing temp folder>\ silentinstallclient.log (optional)
  
  Important: Never, under any circumstances, copy and paste command lines from this or any document into a command prompt window. There are known issues with the characters not lining up correctly and in almost all cases, the command line will not function correctly. It’s more than likely that the neutral quotation marks and neutral double quotation marks get converted during the paste operation into curly quotation marks and curly double quotation marks which will not function as desired when applied to commands on the command line.
  
  First-time Install (default install path, no logging, no configuration name):

First-time Install (Not default install path, no logging, no configuration name)

First-time Install (default install path, with logging, no configuration name, create temp folder):

First-time Install (Not default install path, with logging, no configuration name, create temp folder):

Reinstall (Standard) – SysTrackCloudEdition.msi

Add REINSTALL=ALL to the command line.
Add REBOOT=R to suppress automatic and certain prompts for system restarts.
Add CONFIGNAME=”<EnterConfigurationName>” to assign a named configuration otherwise the default value “” will be used.
- Required to place double quotes around value assigned to CONFIGNAME.
Add PROXYCONNECTIONHUB =”<EnterProxyConnectionHubSystemName>” to assign the name of the ProxyConnectionHub system (if applicable), otherwise the default value “” will be used. (optional)
- PROXYCONNECTIONHUB=<servername>.<domain>.org
Add AUTODETECTPROXY =”<EnterUseAutoDetectValue>” to assign the preferred proxy setting: whether or not to use autodetect, otherwise the default value 0 will be used. Assign “1” if true, “0” otherwise. (optional)
- AUTODETECTPROXY=(1 if true, 0 otherwise), default value is 0.
Add AUTOCONFIGSCRIPT =”<EnterAddressOfAPacFile>” to assign the preferred proxy setting: the address of a .pac file to get proxy information, otherwise the default value “” will be used. (optional)
- AUTOCONFIGSCRIPT=http://<server>.<domain>.org/test.pac
Add HTTPSPROXY =”< EnterAddressForPreferredHTTPSProxy >” to assign the preferred proxy setting: the address for the preferred HTTPS proxy, otherwise the default value “” will be used. (optional)
- HTTPSPROXY=127.0.0.1:443

Required to add LANGUAGE=<EnterLanguageCode> (UPPERCASE) to view the Client Tray App.
- Arabic: LANGUAGE=AR
- Chinese: LANGUAGE=ZH
- English (default): LANGUAGE=EN
- French: LANGUAGE=FR
- German: LANGUAGE=DE
- Japanese: LANGUAGE=JA
- Portuguese: LANGUAGE=PT
- Spanish: LANGUAGE=ES

INSTALLDIR property is not valid for a Reinstall.

Msiexec.exe /qn /i “<enter path>\SysTrackCloudEdition.msi” REINSTALL=ALL REBOOT=R LANGUAGE=<ENTERLANGUAGECODE> CONFIGNAME=”<EnterConfigurationNameHere>” /L*v <enter path to an existing temp folder>\silentreinstallclient.log (optional)

IMPORTANT: Never, under any circumstances, copy and paste command lines from this or any document into a command prompt window. There are known issues with the characters not lining up correctly and in almost all cases, the command line will not function correctly. It’s more than likely that the neutral quotation marks and neutral double quotation marks get converted during the paste operation into curly quotation marks and curly double quotation marks which will not function as desired when applied to commands on the command line.

Reinstall (no configuration name, no logging):

Reinstall (no configuration name, with logging, create temp folder):

Upgrade (Standard) – SysTrackCloudEdition.msi

Add REBOOT=R to suppress automatic and certain prompts for system restarts.
Add INSTALLDIR if the install path is not default install path (read Command Line Properties)
- Default install path on 32-bit operating system:
  
  “<[ProgramFilesFolder]\SysTrack\LsiAgent>” or, “C:\Program Files\SysTrack\LsiAgent”
- Default install path on 64-bit operating system:
  
  “<[ProgramFilesFolder]\SysTrack\LsiAgent>” or, “C:\Program Files (x86)\SysTrack\LsiAgent”

Required to place double quotes around path assigned to INSTALLDIR.

Add CONFIGNAME=”<EnterConfigurationName>” to change the currently installed named configuration. This will also require FORCE=1 to be added.
- Required to place double quotes around value assigned to CONFIGNAME.
Add PROXYCONNECTIONHUB =”<EnterProxyConnectionHubSystemName>” to change the currently installed named ProxyConnectionHub system name otherwise the default value “” will be used. This will also require FORCE=1 to be added. Same as CONFIGNAME.
- PROXYCONNECTIONHUB=<servername>.<domain>.org
Add AUTODETECTPROXY =”<EnterUseAutoDetectValue>” to change the currently installed preferred proxy setting: whether or not to use autodetect, otherwise the default value 0 will be used. Assign “1” if true, “0” otherwise. This will also require FORCE=1 to be added. Same as CONFIGNAME.
- AUTODETECTPROXY=(1 if true, 0 otherwise), default value is 0.
Add AUTOCONFIGSCRIPT =”<EnterAddressOfAPacFile>” to change the currently installed preferred proxy setting: the address of a .pac file to get proxy information, otherwise the default value “” will be used. This will also require FORCE=1 to be added. Same as CONFIGNAME.
- AUTOCONFIGSCRIPT=http://<server>.<domain>.org/test.pac
Add HTTPSPROXY =”< EnterAddressForPreferredHTTPSProxy >” to change the currently installed preferred proxy setting: the address for the preferred HTTPS proxy, otherwise the default value “” will be used. This will also require FORCE=1 to be added. Same as CONFIGNAME.
- HTTPSPROXY=127.0.0.1:443

Required to add LANGUAGE=<EnterLanguageCode> (UPPERCASE) to view the Client Tray App.
- Arabic: LANGUAGE=AR
- Chinese: LANGUAGE=ZH
- English (default): LANGUAGE=EN
- French: LANGUAGE=FR
- German: LANGUAGE=DE
- Japanese: LANGUAGE=JA
- Portuguese: LANGUAGE=PT
- Spanish: LANGUAGE=ES
  
  To not change currently installed Configuration Name:
  
  Msiexec.exe /qn /i “<enter path>\SysTrackCloudEdition.msi” REBOOT=R LANGUAGE=<ENTERLANGUAGECODE> INSTALLDIR=”<enter path>\SysTrack\LsiAgent” /L*v <enter path to an existing temp folder>\ silentupgradeclient.log (optional)
  
  Important: Never, under any circumstances, copy and paste command lines from this or any document into a command prompt window. There are known issues with the characters not lining up correctly and in almost all cases, the command line will not function correctly. It’s more than likely that the neutral quotation marks and neutral double quotation marks get converted during the paste operation into curly quotation marks and curly double quotation marks which will not function as desired when applied to commands on the command line.
  
  Upgrade (default install path, no logging)
  
  Upgrade (Not default install path, no logging)
  
  Upgrade (default install path, with logging, create temp folder)
  
  Upgrade (Not default install path, with logging, create temp folder)
  
  To change currently installed Configuration Name, CONFIGNAME, PROXYCONNECTIONHUB, AUTODETECTPROXY, AUTOCONFIGSCRIPT, HTTPSPROXY requires FORCE=1:
  
  Msiexec.exe /qn /i “<enter path>\SysTrackCloudEdition.msi” REBOOT=R INSTALLDIR=”<enter path>\SysTrack\LsiAgent” LANGUAGE=<ENTERLANGUAGECODE> FORCE=1 CONFIGNAME=”<EnterConfigurationNameHere>” /L*v <enter path to an existing temp folder>\ silentupgradeclient.log (optional)
  
  Important: Never, under any circumstances, copy and paste command lines from this or any document into a command prompt window. There are known issues with the characters not lining up correctly and in almost all cases, the command line will not function correctly. It’s more than likely that the neutral quotation marks and neutral double quotation marks get converted during the paste operation into curly quotation marks and curly double quotation marks which will not function as desired when applied to commands on the command line.
  
  Upgrade (default install path, no logging, change configuration name)
  
  Upgrade (Not default install path, no logging, change configuration name)
  
  Upgrade (default install path, change configuration name, with logging, create temp folder)
  
  Upgrade (Not default install path, change configuration name, with logging, create temp folder)

Parameter Information: Read Command Line Properties
1. All Property names must be UPPERCASE:
  1. REBOOT=R: to suppress automatic and certain prompts for system restarts.
  2. REINSTALL=ALL: Required for Reinstall only.
  3. CONFIGNAME=”<EnterConfigurationName>”: to assign a named configuration.
  4. PROXYCONNECTIONHUB =”<EnterProxyConnectionHubSystemName>” to assign the name of the ProxyConnectionHub system (if applicable).
  5. AUTODETECTPROXY =”<EnterUseAutoDetectValue>” to assign the preferred proxy setting: whether or not to use autodetect.
  6. AUTOCONFIGSCRIPT =”<EnterAddressOfAPacFile>” to assign the preferred proxy setting: the address of a .pac file to get proxy information.
  7. HTTPSPROXY =”< EnterAddressForPreferredHTTPSProxy >” to assign the preferred proxy setting: the address for the preferred HTTPS proxy.
  8. Required to add LANGUAGE=<EnterLanguageCode> (UPPERCASE) to view the Client Tray App.
  9. INSTALLDIR: Required for First-time and Upgrade installations and if not using the default install path
2. /qn – (q)silent mode (no user interaction); (n)no user interface
3. /i – install
4. /L*v – verbose logging (optional): The L in L*v may use a lower case (l).
Either installation type will take a few minutes to complete.
If you are performing a silent installation (using the /qn switch), a good way of knowing if the installation is still running would be to look into the Task Manager. There, you should see multiple listings of “msiexec.exe”. And, if you ran the MSI installer with logging (using the /L*v switch), not only will the log be created, but inside toward the bottom of the information, will display whether the installation was a success or failure.
To determine if a system reboot is needed, simply add the /L*v switch to create a log file when performing a silent mode installation and search for entries that indicate a system reboot is required. Key words to search for are: System restart and Reboot. Results:

Info 1903.Scheduling reboot operation: Deleting file c:\Config.Msi\3c4d50f.rbf. Must reboot to complete operation

MSI (s) (EC:A0) [16:38:48:595]: The Windows Installer initiated a system restart to complete or continue the configuration of 'Systems Management Agent'.

Property(S): MsiSystemRebootPending = 1