SysTrack Administrator

SysTrack Administrators are responsible for configuring and optimizing the organization’s SysTrack environment. In this learning path, we will use a series of use case examples, inspired by true stories, to illustrate key concepts common to Administrators. Successfully completing the certification exam will earn a SysTrack Certification. This includes a downloadable certificate and e-badge.

Objectives

By the end of this course, learners will have a fundamental understanding of the tasks involved with administering a SysTrack Cloud environment.

Describe how SysTrack collects data and how long data is stored
Manage SysTrack Cloud security groups and users
Customize sensors and alarms
Create and assign roles and configurations
Create SysTrack data visualization groups
Adjust SysTrack Cloud settings

This course will not cover:

Creating a SysTrack Cloud tenant
Deploying SysTrack agents
Creating and managing automations, surveys,engagements, and the Self-Help app

Course Outline

Introduction
- Course Overview
- Introduction to SysTrack
- Understanding Health Scores
  - System health: definition and importance
- Data Collection and Architecture
- Case Study
SysTrack Cloud Management
- SysTrack Cloud Access
  - Rationale for cloud security
- Security Access Groups
  - Defining the All Users group
  - Limiting user access
  - SysTrack tools used:
    - Admin Panel: Manage Users and Groups
    - Admin Panel: Grant Feature Sets to Groups
  - Managing SysTrack Cloud Users
    - Inviting users to Azure B2C tenant
    - Configuring SAML tenants
    - SysTrack tools used:
      - Admin Panel: Manage Users and Groups
Optimizing Your SysTrack Environment
- The Proactive Approach
  - Sensors, engagements, automations, Self-Help and alarms
- Using SysTrack Configure: The Administration Tool
  - Opening and unlocking SysTrack Configure
- Editing Global Sensor Variables
  - Editing sensor variables for the entire environment
  - Adding KBAs to sensor details
  - SysTrack tools used:
    - Configure: Sensor Configuration | Management
- Sensor Notifications
  - Create and edit sensor notifications
  - Manage Notification recipients
  - SysTrack tools used:
    - Configure: Sensor Configuration | Notifications
    - Prevent: Notifications
- Overview: Roles and Configurations
  - Creating a Role
    - Creating a new role
    - SysTrack tools used:
      - Configure: System Configuration | Roles
  - Roles: Sensor Variables
    - Editing sensor variables for a subset of systems
    - SysTrack tools used:
      - Configure: System Configuration | Roles >Variables
  - Roles: Sensor Automations
    - Run an automation when a sensor activates
    - SysTrack tools used:
      - Configure: System Configuration | Roles >Tool Schedules > Automations
- Roles: Alarms
  - Using alarms to alert on a situation
  - SysTrack tools used:
    - Configure: System Configuration | Roles >Alarms
    - Configure: Tools | Alarm Notifications
    - Configure: Tools | Alarm Actions
- Roles: Data Views
  - Enabling data collection views
  - SysTrack tools used:
    - Configure: System Configuration | Roles > Views
- Creating Configurations
  - Using configurations to manage different IT needs
  - Creating a configuration
  - SysTrack tools used:
    - Configure: System Configuration | Configurations
- Assigning Configurations to Systems
  - Setting default configuration
  - Assigning configurations to systems manually and using configuration rules
  - Auto-remove systems
  - Manually pushing out configuration changes
  - SysTrack tools used:
    - Configure: System Settings | Administration
    - Configure: System Configuration | Assignments > Systems
    - Configure: System Configuration | Assignments > Config Rules
Groups and Settings
- Data Visualization Groups
  - Creating dynamic and static groups
  - SysTrack tools used:
    - Configure: SysTrack Settings | Groups
- SysTrack Settings
  - Setting theme and branding
  - Redacting user data
  - SysTrack tools used:
    - Configure: SysTrack Settings | Administration
    - Configure: Tools | Branding
Conclusion

Tags: Configure, Tenant, Health, Configuration, User Management, Automations