Jamf

You can configure SysTrack's integration with the Jamf REST API to collect a limited set of inventory data for mobile iOS devices.

NOTE: Before the Jamf integration can collect any data, the SysTrack iOS agent must be installed and currently running on your mobile devices. Simply having the agent running on the device (without configuring this Jamf integration) enables you to collect the data specified in the iOS column in all Supported Features tables. Then, if you configure the Jamf integration, you can collect a limited set of additional data, which is specified in the MDM column of the Supported Features tables.

Before you follow the steps below, fully set up Jamf so that your managed devices and policies are in place. Ensure that you have a Jamf user account with full create, read, update, and delete API Integration access. Most Jamf Administrator accounts have this API Integration access.

IMPORTANT: For SysTrack 11.2 and after, the Jamf integration can collect user and device data daily for non-mobile macOS devices. This simplifies mapping systems between Jamf and SysTrack, giving you a more complete view of devices and users.

For macOS devices, the following fields are collected:

  • Device Details: Serial Number, Model.

  • User Details: Username (required for mapping), Real Name, Email, Position, Department, Phone Number.

To ensure accurate mapping, each device in Jamf must have an assigned Username.

Jamf Data Collection Frequency

SysTrack collects data from Jamf every 12 hours, increased from the previous 24-hour interval. This improves the accuracy and timeliness of identity-related sensors, such as password expiration tracking, for more proactive IT response.

Configure the Integration

To configure the Jamf options in SysTrack Configure, follow these steps:

  1. Make sure that you are signed in as a user with rights to modify settings in SysTrack Configure.

  2. Select Integrations from the left menu.

  3. Select the Lock icon in the upper right so that you can edit the page.

  4. Select the Unified Endpoint Management tab, select the Edit icon next to JAMF, and enter the following information:

    • JAMF URL: Enter the base URL for the Jamf Pro API. Usually this is the Jamf server URL followed by /api.

    • User ID: Enter the username for your Jamf account that has API Integration access.

    • Password: Enter your Jamf account password.

  5. Select OK, and then select Save Changes.

  6. Select the open Lock icon to end your editing session.

    SysTrack now queries Jamf for devices, which will show up on the Assignments page within five minutes.

TIP: To learn more about Jamf, see Jamf's documentation.