Collect User Information Through Microsoft Entra ID

Microsoft Entra ID, formerly known as Azure AD, is designed for the cloud, providing scalability and seamless integration with other Microsoft cloud services, such as Office 365, Azure resources, and other SaaS applications. Microsoft Entra ID can handle a large number of users and identities, making it suitable for organizations of all sizes. It is scalable and can easily accommodate the increasing number of users and resources.

For tenants that are using Microsoft Entra ID as the directory source, SysTrack can get the user information for an endpoint connected to Microsoft Entra ID.

TIP: SysTrack collects data from Microsoft Entra ID (Azure AD) and on-premises Active Directory (AD) every 12 hours, increased from the previous 24-hour interval. This improves the accuracy and timeliness of identity-related sensors, such as password expiration tracking, for more proactive IT response.

In order for Microsoft Entra ID data collection to work, make sure you have gone through the Office 365 integration steps, where you need to select the User.Read.All permission to access fields in the SAUSERACTIVEDIR, which provides valuable information about user identities in Microsoft Entra ID, such as user principal name (USER_OU), email, first name, last name, last login, phone number, password last changed time and date, job title, department, manager, and office location.

Entra ID Data Collection for macOS

On Apple macOS systems, SysTrack supports the collection of Entra ID user information, similar to Windows systems.

IMPORTANT: You must use SysTrack 11.1 and higher for Entra ID collection on macOS.

This functionality applies to macOS devices with Platform SSO configured using Entra ID, ensuring consistent identity-related data collection across platforms.

NOTE: For macOS, data collection will only occur if both Platform SSO and Office 365 integration (with Entra ID credentials) are enabled.