---
title: "SysTrack Administrator"
slug: "systrack-administrator"
updated: 2026-01-13T14:43:52Z
published: 2026-01-13T14:43:52Z
canonical: "documentation.lakesidesoftware.com/systrack-administrator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# SysTrack Administrator

SysTrack Administrators are responsible for configuring and optimizing the organization’s SysTrack environment. In this learning path, we will use a series of use case examples, inspired by true stories, to illustrate key concepts common to Administrators. Successfully completing the certification exam will earn a SysTrack Certification. This includes a downloadable certificate and e-badge.

[Sign in](https://academy.lakesidesoftware.com/path/administrator/certification-systrack-administrator) as a SysTrack customer to start this course.

## Objectives

By the end of this course, learners will have a fundamental understanding of the tasks involved with administering a SysTrack Cloud environment.

- Describe how SysTrack collects data and how long data is stored
- Manage SysTrack Cloud security groups and users
- Customize sensors and alarms
- Create and assign roles and configurations
- Create SysTrack data visualization groups
- Adjust SysTrack Cloud settings

This course will not cover:

- Creating a SysTrack Cloud tenant
- Deploying SysTrack agents
- Creating and managing automations, surveys, engagements, and the Self-Help app

## Course Outline

- Introduction
  - Course Overview
  - Introduction to SysTrack
  - Understanding Health Scores
    - System health: definition and importance
  - Data Collection and Architecture
  - Case Study
- SysTrack Cloud Management
  - SysTrack Cloud Access
    - Rationale for cloud security
  - Security Access Groups
    - Defining the All Users group
    - Limiting user access
    - SysTrack tools used:
      - Admin Panel: Manage Users and Groups
      - Admin Panel: Grant Feature Sets to Groups
    - Managing SysTrack Cloud Users
      - Inviting users to Azure B2C tenant
      - Configuring SAML tenants
      - SysTrack tools used:
        - Admin Panel: Manage Users and Groups
- Optimizing Your SysTrack Environment
  - The Proactive Approach
    - Sensors, engagements, automations, Self-Help and alarms
  - Using SysTrack Configure: The Administration Tool
    - Opening and unlocking SysTrack Configure
  - Editing Global Sensor Variables
    - Editing sensor variables for the entire environment
    - Adding KBAs to sensor details
    - SysTrack tools used:
      - Configure: Sensor Configuration | Management
  - Sensor Notifications
    - Create and edit sensor notifications
    - Manage Notification recipients
    - SysTrack tools used:
      - Configure: Sensor Configuration | Notifications
      - Prevent: Notifications
  - Overview: Roles and Configurations
    - Creating a Role
      - Creating a new role
      - SysTrack tools used:
        - Configure: System Configuration | Roles
    - Roles: Sensor Variables
      - Editing sensor variables for a subset of systems
      - SysTrack tools used:
        - Configure: System Configuration | Roles >Variables
    - Roles: Sensor Automations
      - Run an automation when a sensor activates
      - SysTrack tools used:
        - Configure: System Configuration | Roles >Tool Schedules > Automations
  - Roles: Alarms
    - Using alarms to alert on a situation
    - SysTrack tools used:
      - Configure: System Configuration | Roles >Alarms
      - Configure: Tools | Alarm Notifications
      - Configure: Tools | Alarm Actions
  - Roles: Data Views
    - Enabling data collection views
    - SysTrack tools used:
      - Configure: System Configuration | Roles > Views
  - Creating Configurations
    - Using configurations to manage different IT needs
    - Creating a configuration
    - SysTrack tools used:
      - Configure: System Configuration | Configurations
  - Assigning Configurations to Systems
    - Setting default configuration
    - Assigning configurations to systems manually and using configuration rules
    - Auto-remove systems
    - Manually pushing out configuration changes
    - SysTrack tools used:
      - Configure: System Settings | Administration
      - Configure: System Configuration | Assignments > Systems
      - Configure: System Configuration | Assignments > Config Rules
- Groups and Settings
  - Data Visualization Groups
    - Creating dynamic and static groups
    - SysTrack tools used:
      - Configure: SysTrack Settings | Groups
  - SysTrack Settings
    - Setting theme and branding
    - Redacting user data
    - SysTrack tools used:
      - Configure: SysTrack Settings | Administration
      - Configure: Tools | Branding
- Conclusion

Tags: Configure, Tenant, Health, Configuration, User Management, Automations