---
title: "Latency Alarms"
slug: "latency-alarms"
description: "Configure SysTrack alarms for network latency to default gateways, RDP clients, and connected servers, and add other systems to ping."
status: "update"
updated: 2026-10-26T13:48:47Z
published: 2026-10-26T13:48:47Z
canonical: "documentation.lakesidesoftware.com/latency-alarms"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Latency Alarms

Using this category on the **Roles** page **Alarms** tab, you can configure alarms for a set of Latency metrics.

The **Latency** category is on the **Alarms** tab of a role (**Configure** > **System Configuration** > **Roles**). To turn these alarms on and change their limits, times, and profiles, see [Configure Alarms in a Role](/documentation/docs/configure-alarms-in-a-role).

In the example alarm configuration called out below: A sample is taken every 15 seconds. If the Default Gateway latency is 100 milliseconds or more for 120 seconds, a **Yellow** level alarm is triggered. If the Default Gateway latency is 10000 milliseconds or more for 60 seconds, a **Red** level alarm is triggered. If an alarm is triggered, no **Notifications** will be sent and no **Action** will be taken.

![](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/image(478).png?sv=2026-02-06&spr=https&st=2026-11-08T17%3A12%3A33Z&se=2026-11-08T18%3A12%3A33Z&sr=c&sp=r&sig=iAGnTYSMBTHKw3OFGCZZ1ty2BHYgs00Z3dxIIFXIh9I%3D)

## Latency Alarms and Defaults

The **Latency** category has these alarms. The **Default** column shows the factory values. A role can change them.

| Alarm | Description | Default |
| --- | --- | --- |
| Default Gateways (ms) | Monitors the network latency (in milliseconds) to the default gateway. | Off. Yellow 100 for 120 s, Red 10000 for 60 s. |
| RDP Clients (ms) | Monitors the network latency (in milliseconds) to RDP Clients. | Off. Yellow 200 for 120 s, Red 10000 for 60 s. |
| Connected Servers (ms) | Monitors the network latency (in milliseconds) to connected servers. | Off. Yellow 200 for 120 s, Red 10000 for 60 s. |

## Latency Ping Settings

The **Latency** category has ping settings that other alarm categories do not have:

- Each Latency alarm row has **Collection Enabled**, which is on by default.
- Each Latency alarm row has **Ping Rate**. The default is 15 seconds for **Default Gateways (ms)** and **RDP Clients (ms)**, and 10 minutes for **Connected Servers (ms)**.
- The **Latency** category row has **Ping Timeout**. The default is 5.

To ping another system, click the **+** icon on the **Latency** category row, and add the system by name. The new row has its own alarm values.