Factory Sensor Kits January 2025

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Sensor Update

Late January 2025

Sensor Name

Category

Details of Update

Global Protect VPN Disconnected

System

New

SysTrack TrayApp Not Running

SysTrack

Added the Variable SysTrack_TrayApp_Grace to allow the extension of the time before the sensor triggers if the Tray App is not running.

Outlook - Excessive CPU

Outlook - Excessive Memory

Outlook - Excessive IOPS

Outlook - Hangs

Outlook - Faults

Microsoft Office

Updated to include support for the New Outlook.

BitLocker Conversion Status

Security

 

Driver Installation Failure

System

Updated the Source.

High Power Mode with Low Demand

ESG

 

Early January 2025

Sensor Name

Category

Details of Update

Battery - Discharge Rate

System

This sensor is available for both Windows and Mac OS.  

Mac OS Systems must have SysTrack Agent 11.0 or higher.

Battery - Discharged

System

This sensor is available for both Windows and Mac OS.  

Mac OS Systems must have SysTrack Agent 11.0 or higher.

Battery - Reduced Capacity

System

This sensor is available for both Windows and Mac OS.  

Mac OS Systems must have SysTrack Agent 11.0 or higher.

Possible Battery Issues

System

This sensor is available for both Windows and Mac OS.  

Mac OS Systems must have SysTrack Agent 11.0 or higher.

Low WiFi Signal Strength

Network

The sensor lists the IP Address of the adapter that triggered.

Unusual GPO Load Time

Policy

Variables added to enable exclusion of policies.

User GPO Long Load Time

Policy

Variables added to enable exclusion of policies.

OneDrive Sync Issues

Microsoft Office

This sensor will be retired and no longer supported as of January 22, 2025.

WMI Service Stopped

System

This sensor will be retired and no longer supported as of January 22, 2025.