--- title: "Year in Review: 2025" slug: "year-in-review-2025" updated: 2026-06-25T16:57:14Z published: 2026-06-25T16:57:14Z canonical: "documentation.lakesidesoftware.com/year-in-review-2025" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # Year in Review: 2025 The information on this page is everything that was on the [What's New](/documentation/docs/whats-new-in-systrack) page during 2025. ## December 2025 ### Release Notes [11.5.0.xxx Hotfix Agent Release Notes](/documentation/docs/1150xxx-hotfix-agent-release-notes) [11.4.0.xxx Hotfix Agent Release Notes](/documentation/docs/1140xxx-hotfix-agent-release-notes) [11.3.0.xxx Hotfix Agent Release Notes](/documentation/docs/1130xxx-hotfix-agent-release-notes) [11.2.1.28 Hotfix Agent Release Notes](/documentation/docs/112128-hotfix-agent-release-notes) [11.6 Release Notes](/documentation/docs/116-release-notes) [11.6 Agent Release Notes](/documentation/docs/116-agent-release-notes) [Pulse Release Notes 2025](/documentation/docs/pulse-release-notes-2025) [DEX and Action Release Notes December 2025](/documentation/docs/dex-and-action-release-notes-december-2025) [Factory Sensor Kits December 2025](/documentation/docs/factory-sensor-kits-december-2025) ## November 2025 ### Release Notes [Factory Sensor Kits November 2025](/documentation/docs/factory-sensor-kits-november-2025) [11.5.0.xxx Hotfix Release Notes](/documentation/docs/1150xxx-hotfix-release-notes) ## October 2025 ### Release Notes [11.5 Release Notes](/documentation/docs/115-release-notes) [11.5 Agent Release Notes](/documentation/docs/115-agent-release-notes) [DEX and Action Release Notes October 2025](/documentation/docs/dex-and-action-release-notes-october-2025) [Factory Sensor Kits October 2025](/documentation/docs/factory-sensor-kits-october-2025) ## September 2025 ### Release Notes [DEX and Action Release Notes September 2025](/documentation/docs/dex-and-action-release-notes-september-2025) [Factory Sensor Kits September 2025](/documentation/docs/factory-sensor-kits-september-2025) [11.4.1 Patch Release Notes](/documentation/docs/1141-patch-release-notes-1) ## August 2025 ### Release Notes [Factory Sensor Kits August 2025](/documentation/docs/factory-sensor-kits-august-2025) [DEX Pack Release Notes August 2025](/documentation/docs/dex-pack-release-notes-august-2025) ## July 2025 ### Release Notes [NLQ Release Notes](/documentation/docs/nlq-release-notes) ## June 2025 ### Release Notes [Factory Sensor Kits July 2025](/documentation/docs/factory-sensor-kits-july-2025) [11.4 Release Notes](/documentation/docs/114-release-notes) [NLQ Release Notes](/documentation/docs/nlq-release-notes) ### Documentation Updates Updated the process for setting up webhooks in [Microsoft Teams](/documentation/docs/configure-webhook-reception-in-teams). Primary user added to [Assist](/documentation/docs/assists-right-panel) and [Resolve](/documentation/docs/change-focus-in-resolve). Enhancements to [Anomalies](/documentation/docs/anomaly-detection). > [!NOTE] > **NOTE**: The following updates contain links to content that is only available if you are signed in. The **requestIP** field has been added to several [Audit API](/api/apidocs/audit-api-overview) endpoints. [Manage API Keys](/api/apidocs/audit-api-overview) page includes a new **Created By** column. A new Geolocation Read/Write API key is now available on the [Manage API Keys](/api/docs/audit-api-overview) page. The [Geolocations API](/api/apidocs/geolocations-api-overview) enables you to define and manage geolocations. You can now use the [Audit API](/api/apidocs/audit-api-overview) to get data about NLQ queries. The [NLQ user interface](/documentation/docs/make-a-central-query) has been enhanced to be more streamlined and easier to use. [NLQ Mobile](https://customers.lakesidesoftware.com/hc/en-us/articles/32613361494935) is now available. The GET /api/systems/{systemId}/sensors/active [endpoint](https://customers.lakesidesoftware.com/hc/en-us/articles/32606644536855#DeviceHealthSystems) gets the sensors that are currently activated for the system that you specify. The GET /api/sensors/definitions [endpoint](https://customers.lakesidesoftware.com/hc/en-us/articles/21718330337175#SensorsDefinitions) gets descriptions and other metadata about your sensors. Via API, you can get device health for a [single system](https://customers.lakesidesoftware.com/hc/en-us/articles/32606644536855#DeviceHealthSystems). Via API, you can get device health for [systems in a group](https://customers.lakesidesoftware.com/hc/en-us/articles/32607209174807#DeviceHealthGroups). Several [Sensors API endpoints](https://customers.lakesidesoftware.com/hc/en-us/articles/21718330337175) include new query parameters. ### Sensor Updates > [!NOTE] > **NOTE**: Sensor documentation is available if you are signed in. [Blast High Uplink Packet Loss](/documentation/docs/blast-high-uplink-packet-loss) [Blast High Downlink Jitter](/documentation/docs/blast-high-downlink-jitter) [Audio Bytes Received](/documentation/docs/audio-bytes-received) [Blast High Estimated Downlink Bandwidth](/documentation/docs/blast-high-estimated-downlink-bandwidth) ## May 2025 ### Release Notes [11.3 Release Notes: On-Premises](/documentation/docs/113-release-notes-on-premises) [Factory Sensor Kits May 2025](/documentation/docs/factory-sensor-kits-may-2025) [DEX and Action Release Notes May 2025](/documentation/docs/dex-and-action-release-notes-may-2025) [11.3.0.xxx Hotfix Release Notes](/documentation/docs/1130ixxxi-hotfix-release-notes) [NLQ Release Notes](/documentation/docs/nlq-release-notes) ### Documentation Updates [SysTrack Versions and Life Cycle](/documentation/docs/systrack-versions-and-life-cycle) [Employee Wellbeing](/documentation/docs/employee-wellbeing-user-guide) [Dell InsydeH20 UEFI](/documentation/docs/dell-insydeh20-uefi) [Critical App Faults](/documentation/docs/critical-app-faults-user-guide) [Citrix Apps and Desktop Management](/documentation/docs/citrix-apps-and-desktop-management-installation-instructions) [BSOD Insight](/documentation/docs/bsod-insight-user-guide) [System Contexts](/documentation/docs/system-contexts) ### Sensor Updates > [!NOTE] > **NOTE**: Sensor documentation is available if you are signed in. [Bytes Received](/documentation/docs/bytes-received) [Bytes Sent](/documentation/docs/bytes-sent) [Broadcast Rate](/documentation/docs/broadcast-rate) [Blast High Latency](/documentation/docs/blast-high-latency) [Blast High Downlink Packet Loss](/documentation/docs/blast-high-downlink-packet-loss) [Citrix ICA Session Interrupted](/documentation/docs/citrix-ica-session-interrupted) [Citrix ICA Session Suspended](/documentation/docs/citrix-ica-session-suspended) [Desktop - High ICA Session Latency](/documentation/docs/desktop-high-ica-session-latency) [Defined Software Outdated](/documentation/docs/defined-software-outdated) [CheckPoint VPN Service Stopped](/documentation/docs/checkpoint-vpn-service-stopped) [Proofpoint Cloud Srvc Disabled](/documentation/docs/proofpoint-cloud-srvc-disabled) [Frequent Finder Crashes](/documentation/docs/frequent-finder-crashes) [Frequent Dock Crashes](/documentation/docs/frequent-dock-crashes) [System On Overnight and Unused](/documentation/docs/system-on-overnight-and-unused) [System On Weekend and Unused](/documentation/docs/system-on-weekend-and-unused) [Sensor Variables with Adjustable Thresholds D-R](/documentation/docs/sensor-variables-with-adjustable-thresholds-d-r) [Desktop Controller Disconnected](/documentation/docs/desktop-controller-disconnected) [Windows License Activation Failed](/documentation/docs/windows-missing-product-key) ## April 2025 ### Release Notes [11.3 Release Notes](/documentation/docs/113-release-notes) [11.3 Agent Release Notes](/documentation/docs/113-agent-release-notes) [Factory Sensor Kits April 2025](/documentation/docs/factory-sensor-kits-april-2025) [DEX Pack Release Notes April 2025](/documentation/docs/dex-pack-release-notes-april-2025) [11.2.0.xxx Hotfix Release Notes](/documentation/docs/1120ixxxi-hotfix-release-notes) [11.3.0.xxx Hotfix Release Notes](/documentation/docs/1130ixxxi-hotfix-release-notes) ### Documentation Updates [Survey Scheduler](/documentation/docs/survey-scheduler) [Common Errors with Automations](/documentation/docs/common-errors-with-automations-1) [Collect User Information Through Microsoft Entra ID](/documentation/docs/collect-user-information-through-microsoft-entra-id) [Branding](/documentation/docs/branding) [WinVerify Trust Signature](/documentation/docs/winverify-trust-signature-user-guide) [Web Browsing Intelligence](/documentation/docs/web-browsing-intelligence-user-guide) [Vulnerability](/documentation/docs/vulnerability-user-guide) [VMware Horizon Management](/documentation/docs/vmware-horizon-management-user-guide) [Synthetic Transactions](/documentation/docs/synthetic-transactions-user-guide) [SQL Server Administration](/documentation/docs/sql-server-administration-user-guide) [Software Asset Optimization](/documentation/docs/software-asset-optimization-user-guide) [Proactive Hardware Monitoring](/documentation/docs/proactive-hardware-monitoring-user-guide) [Microsoft Teams](/documentation/docs/microsoft-teams-user-guide) [Microsoft 365](/documentation/docs/microsoft-365-user-guide) [Log4j Vulnerability](/documentation/docs/log4j-vulnerability-user-guide) [Java](/documentation/docs/java-user-guide) [HyperV Management](/documentation/docs/hyperv-management-user-guide) [Group Policy](/documentation/docs/group-policy-user-guide) [Green IT](/documentation/docs/green-it-user-guide) [Google Workspace Analytics](/documentation/docs/google-workspace-analytics-user-guide) ### SysTrack Training [Lakeside Academy Course Catalog](/documentation/docs/whats-new-in-systrack#september-2025) [Assist Administration](/documentation/docs/assist-administration) [Assist for ITSM - ServiceNow Administration](/documentation/docs/assist-for-itsm-servicenow-administration) [Automations and Actions (Cloud)](/documentation/docs/automations-and-actions-cloud) [Automations and Actions (On-Premises)](/documentation/docs/automations-and-actions-on-premises) [Collection Extensions](/documentation/docs/collection-extensions-2) [End-User Interactions](/documentation/docs/end-user-interactions) [L1 Help Desk Technician – Assist](/documentation/docs/l1-help-desk-technician-assist) [L1 Help Desk Technician – Resolve](/documentation/docs/l1-help-desk-technician-resolve) [L1 Help Desk Technician - ServiceNow (Assist for ITSM)](/documentation/docs/l1-help-desk-technician-servicenow-assist-for-itsm) [L2- L3 Service and Support](/documentation/docs/l2-l3-service-and-support) [Setting Up the SysTrack Cloud Tenant](/documentation/docs/setting-up-the-systrack-cloud-tenant) [SysTrack Administrator](/documentation/docs/systrack-administrator) [SysTrack API](/documentation/docs/systrack-api-1) [SysTrack Dashboard Designer](/documentation/docs/systrack-dashboard-designer) [SysTrack Desktop Engineer](/documentation/docs/systrack-desktop-engineer) [SysTrack Executive Essentials](/documentation/docs/systrack-executive-essentials) [SysTrack Intelligence Package](/documentation/docs/systrack-ai-usage) [SysTrack Power BI Connector](/documentation/docs/systrack-power-bi-connector) [Using Intelligent Support in SysTrack Resolve](/documentation/docs/using-intelligent-support-in-systrack-resolve) [Working with SysTrack Graphs](/documentation/docs/working-with-systrack-graphs) [Working with Virtual Environments](/documentation/docs/working-with-virtual-environments) ### Feature Updates [System Contexts](/documentation/docs/system-contexts) [System Context Groups](/documentation/docs/system-context-groups-1) [View or Edit a Sensor's Details](/documentation/docs/sensor-configuration-management) [Install the Agent on Linux](/documentation/docs/install-the-agent-on-linux) [SysTrack Initial Configuration on a Mac](/documentation/docs/install-the-systrack-agent-on-a-mac) [Anomalies](/documentation/docs/anomaly-detection) [Assist](/documentation/docs/assist-overview) [Resolve](/documentation/docs/change-focus-in-resolve) [Graphing Tool](/documentation/docs/graphing-tool) [Sensor Details](/documentation/docs/sensor-details) ### DEX Packs [BitLocker User Guide](/documentation/docs/bitlocker-user-guide) [Remote Working User Guide](/documentation/docs/remote-working-user-guide) [Proactive IT User Guide](/documentation/docs/proactive-it-user-guide) [Microsoft 365 User Guide](/documentation/docs/microsoft-365-user-guide) ### Sensor Updates > [!NOTE] > **NOTE**: Sensor documentation is available if you are signed in. [Azure AD Refresh Token Failure](/documentation/docs/azure-ad-refresh-token-failure) [Application High Memory](/documentation/docs/application-high-memory) [Citrix Teams HDX Disabled](/documentation/docs/citrix-teams-hdx-disabled) [Critical Business App Crash](/documentation/docs/critical-business-app-crash) [Critical Business App Hang](/documentation/docs/critical-business-app-hang) [CPU Throttle with High Temp](/documentation/docs/cpu-throttle-with-high-temp) [Default Gateway Latency Corp](/documentation/docs/default-gateway-latency-corp) [Default Gateway Latency Remote](/documentation/docs/default-gateway-latency-remote) [SkyLight WkSp CFG Srvc Stopped](/documentation/docs/skylight-wksp-cfg-srvc-stopped) [Amazon EC2Launch Service Stopped](/documentation/docs/amazon-ec2launch-service-stopped) [Amazon SSM Agent Srvc Stopped](/documentation/docs/amazon-ssm-agent-srvc-stopped) [AWS Lite Agent Service Stopped](/documentation/docs/aws-lite-agent-service-stopped) [WSP Adapter for DCV Srvc Stopped](/documentation/docs/wsp-adapter-for-dcv-srvc-stopped) [DCV Server Service Stopped](/documentation/docs/dcv-server-service-stopped) [Zscaler Port Conflict](/documentation/docs/zscaler-port-conflict) [CheckPoint VPN Service Stopped](/documentation/docs/checkpoint-vpn-service-stopped) [CrowdStrike Not Installed](/documentation/docs/crowdstrike-not-installed) ## March 2025 ### Release Notes [Factory Sensor Kits March 2025](/documentation/docs/factory-sensor-kits-march-2025) [11.2.0.xxx Hotfix Release Notes](/documentation/docs/1120ixxxi-hotfix-release-notes) ### Sensor Updates > [!NOTE] > **NOTE**: Sensor documentation is available if you are signed in. [Trellix Agent Not Installed](/documentation/docs/trellix-agent-not-installed) [Azure Company Portal Not Installed](/documentation/docs/azure-company-portal-not-installed) [Proofpoint Cloud Service Stopped](/documentation/docs/proofpoint-cloud-service-stopped) [Azure AD Grant Token Failure](/documentation/docs/azure-ad-grant-token-failure) [Syslog Service Not Running](/documentation/docs/syslog-service-not-running) [CrowdStrike Not Installed](/documentation/docs/crowdstrike-not-installed) [Azure AD Logon Failure](/documentation/docs/azure-ad-logon-failure) [Desktop Controller Registration Fail](/documentation/docs/desktop-controller-registration-fail) [JAMF Protect Version Outdated](/documentation/docs/jamf-pro-version-outdated) [JAMF Protect Not Installed](/documentation/docs/jamf-protect-not-installed) [JAMF Connect Version Outdated](/documentation/docs/jamf-connect-version-outdated) [JAMF Connect Not Installed](/documentation/docs/jamf-connect-not-installed) [ThreatLocker Service Disabled](/documentation/docs/threatlocker-service-disabled) [ThreatLocker Service Stopped](/documentation/docs/threatlocker-service-stopped) ### Documentation Updates A new documentation page summarizes all [SysTrack Integrations](/documentation/docs/integrations) Use the [Engagements dashboard](https://customers.lakesidesoftware.com/hc/en-us/articles/30762523326231) (sign in required) to view all Engagements that are run in an environment. Use the [Surveys dashboard](https://customers.lakesidesoftware.com/hc/en-us/articles/30794704329239) (sign in required) to display results for any Survey. Natural Language Query [Use Cases and Examples](/documentation/docs/nlq-use-cases-and-examples) Instructions to help you [configure a scheduled refresh](/documentation/docs/schedule-refreshes-with-the-power-bi-service) of your SysTrack data to your Power BI reports [Network Architecture](/documentation/docs/network-architecture) [Use Shared Connections](/documentation/docs/use-shared-connections) [FAQ: Data Collection Through SysTrack Cloud](/documentation/docs/faq-data-collection-through-systrack-cloud) [Employee Wellbeing Installation Instructions](/documentation/docs/employee-wellbeing-installation-instructions) [SysTrack Visualizer](/documentation/docs/systrack-visualizer) [Log4J Installation Instructions](/documentation/docs/log4j-installation-instructions) [Impact Examples](/documentation/docs/impact-examples) [Memory Leaks Alarms](/documentation/docs/memory-leaks-alarms) [Azure Virtual Desktop](/documentation/docs/azure-virtual-desktop) ## February 2025 ### Release Notes [11.2.0.16 Hotfix Agent Release Notes](/documentation/docs/112016-hotfix-agent-release-notes) [11.2.1 Patch Release Notes](/documentation/docs/1121-patch-release-notes) [DEX Pack Release Notes February 2025](/documentation/docs/dex-pack-and-action-release-notes-february-2025) [11.2.0.14 Hotfix Agent Release Notes](/documentation/docs/112014-hotfix-agent-release-notes) [Factory Sensor Kits February 2025](/documentation/docs/factory-sensor-kits-february-2025) ### DEX Packs [Neural Processing Unit (NPU) Assessment User Guide](/documentation/docs/neural-processing-unit-npu-assessment-user-guide) ### Sensor Updates > [!NOTE] > **NOTE**: Sensor documentation is available if you are signed in. [Global Protect VPN Disconnected](/documentation/docs/global-protect-vpn-disconnected) ### Documentation Updates [Impact Categories](/documentation/docs/impact-categories) [Analyze Thermals Data](/documentation/docs/analyze-thermals-data) [IP Address Lookup](/documentation/docs/ip-address-lookup) [Introduction to Cloud Agent Installation](/documentation/docs/introduction-to-cloud-agent-installation-1) [Introduction to Cloud Data Relay Installation](/documentation/docs/introduction-to-cloud-relay-installation) [Introduction to Cloud Installation](/documentation/docs/installation-information) [Supported Operating Systems and Platforms](/documentation/docs/supported-operating-systems-and-platforms) [Manage Users and Groups](/documentation/docs/manage-users-and-groups) [Import Online Kits](/documentation/docs/import-online-kits) ## January 2025 ### Release Notes ### Release Notes [11.2 Release Notes](/documentation/docs/112-release-notes) [11.2 Agent Release Notes](/documentation/docs/112-agent-release-notes) [Factory Sensor Kits January 2025](/documentation/docs/factory-sensor-kits-january-2025) ### Feature Updates Enhancements to [Anomalies](/documentation/docs/anomaly-detection). Optimizations for [Root Cause Analysis](/documentation/docs/factory-sensor-kits-january-2025). Optimizations for [Change Performance](/documentation/docs/change-performance). Reset to Default option in [Black Box Tool](/documentation/docs/black-box-tool). Search by UPN in [Assist](/documentation/docs/assist-overview) and [Resolve](/documentation/docs/change-focus-in-resolve). Enhancements to [Self Help App](/documentation/docs/self-help-app). NLQ includes an [Activity Log](/documentation/docs/activity-log-in-natural-language-queries). NLQ includes [some new datasets](/documentation/docs/query-your-data-with-natural-language). New [API Keys](/documentation/docs/manage-api-keys) feature. New version of [SysTrack Power BI Connector](/documentation/docs/power-bi-connector-release-notes). Use [API keys with the Power BI Connector](/documentation/docs/use-the-power-bi-connector-with-api-keys). [View and Interact with Dashboards](/documentation/docs/view-and-interact-with-dashboards)