---
title: "See the Top Five Issues for Users"
slug: "see-the-top-five-issues-for-users"
updated: 2026-10-20T18:45:46Z
published: 2026-10-20T18:45:46Z
canonical: "documentation.lakesidesoftware.com/see-the-top-five-issues-for-users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# See the Top Five Issues for Users

This video demonstrates how to see the top five issues impacting end-user health.

[vimeo-player](https://player.vimeo.com/video/916769488?h=94fb155539)

## Video Transcript

To identify the top factors affecting user experience across your environment, start in the Enterprise Visualizer.

The dashboard provides an overall Health Score for the organization and highlights the top five categories affecting users. In this example, we see memory, latency, disk, CPU and Network.

The Health observation allows you to see individual groups to compare health scores and impacts across locations, departments, or user populations. This helps identify which groups are experiencing the greatest challenges and what types of issues are driving those impacts.

If you click on an affected group, you will move to the Desktop Visualizer, where you can view individual devices, sort by specific metrics such as CPU or memory impact, and identify the systems experiencing the most significant performance issues.

You can customize the displayed metrics, review detailed impact data, and investigate exactly when and how specific systems were affected.

If desired, you can drill right into an individual system to investigate it in SysTrack Resolve.

This approach allows you to move from a high-level organizational view to individual devices, helping you pinpoint the root causes of user experience issues across the environment.