---
title: "Proactive Hardware Monitoring Installation Instructions"
slug: "proactive-hardware-monitoring-installation-instructions"
updated: 2026-10-06T14:03:23Z
published: 2026-10-06T14:03:23Z
canonical: "documentation.lakesidesoftware.com/proactive-hardware-monitoring-installation-instructions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Proactive Hardware Monitoring Installation Instructions

## Prerequisites

- Minimum Version: Requires SysTrack 10.1 or later.

## Notes

- After this DEX Pack is installed, it may take up to 24 hours for data to appear.
- If you update or reinstall this DEX Pack, you must reassign any Views created below to the SF_Proactive Hardware Monitoring Role.
- This DEX Pack only tracks data from physical systems. Data from Virtual Machines will not be tracked.

## Installation Steps

To install this DEX Pack, complete the following steps:

1. [Import the Kit](/documentation/docs/proactive-hardware-monitoring-installation-instructions#import-kit).
2. [Create the Battery Health View](/documentation/docs/proactive-hardware-monitoring-installation-instructions#battery-health-view).
3. [Assign the Battery Health View to the Proactive Hardware Monitoring Role](/documentation/docs/proactive-hardware-monitoring-installation-instructions#assign-the-battery-health-view-to-the-proactive-hardware-monitoring-role).
4. [Create the Boot View](/documentation/docs/proactive-hardware-monitoring-installation-instructions#boot-view).
5. [Assign the Boot View to the Proactive Hardware Monitoring Role](/documentation/docs/proactive-hardware-monitoring-installation-instructions#assign-the-boot-view-to-the-proactive-hardware-monitoring-role).
6. [Assign the Proactive Hardware Monitoring Role to Relevant Configurations](/documentation/docs/proactive-hardware-monitoring-installation-instructions#proactive-hardware-monitoring-role).

### Import the Kit

There are two ways to import the DEX Pack to SysTrack:

- Import the pack directly from the Kits page in SysTrack. See the [Import Online Kits](/documentation/docs/import-online-kits) guide for more information.
- Import a local file downloaded from the [DEX and Kit Downloads](/documentation/docs/dex-packs-dex-and-kit-downloads) page. Click the **Download Kit** link for the pack and follow the [Import Local Kits](/documentation/docs/import-local-kits) guide to finish the import.

### Create the Battery Health View

> [!NOTE]
> **NOTE**: This step is only required for versions prior to 11.2.

Battery Health data requires you to make a View for the SF_Proactive Hardware Monitoring Role.

To create the new View:

1. Navigate to **Configure > Views.**
2. Click the **padlock icon** in the upper-right to enable editing.
3. Click the **plus icon** to add a new View.
4. Fill in the **Settings** as follows:
  1. **View Name: SF_BATTDAILY**
  2. **Expires in: 6 Months**
  3. **When Expired: Append Data**
  4. Do *NOT* check **When overdue by 1 day(s)**.
  5. Set the **Refresh** drop-downs to **Weekly**, **Inside**, **24x7**, and **Every 1 week(s)**.
  6. Copy the [SF_BATTDAILY SQL Query](/documentation/docs/proactive-hardware-monitoring-installation-instructions#sfbattdaily-sql-query), and paste it into the box under **SQL Selection** > **Generic**.
  7. Click **Test SQL**. A **Success** message should appear at the top of the screen. If the test is not successful, the query may have been copied incorrectly.
5. Click **Create View** at the top-right

#### SF_BATTDAILY SQL Query

```sql
SELECT
	T0.WGUID,
	GETUTCDATE() AS VWTIME,
	S0.STRVALUE AS DEVICE_NAME,
	(T0.FULL_CHARGE_CAPACITY / CAST(T0.DESIGN_CAPACITY AS FLOAT)) * 100 AS BATTERY_HEALTH,
	T1.MAX_BATTERY_LVL,
	T1.AVG_BATTERY_LVL,
	T1.MIN_BATTERY_LVL,
	T1.STDEV_BATTERY_LVL
FROM SABATTERY AS T0
,SASTR AS S0
,(
	SELECT
		MAX(BATTERY_LEVEL) * 100.0 AS MAX_BATTERY_LVL,
		AVG(BATTERY_LEVEL) * 100.0 AS AVG_BATTERY_LVL,
		MIN(BATTERY_LEVEL) * 100.0 AS MIN_BATTERY_LVL,
		STDEV(BATTERY_LEVEL) * 100.0 AS STDEV_BATTERY_LVL
	FROM SASYS
	WHERE
		WTYPE = 1
		AND WTIME > <LASTREFRESHTIME>
) AS T1
WHERE
	ISNULL(T0.DESIGN_CAPACITY,0) > 0
	AND ISNULL(T0.FULL_CHARGE_CAPACITY,0) > 0
	AND T0.DEVICEID = S0.STRINGID
```

### Assign the Battery Health View to the Proactive Hardware Monitoring Role

To assign the new View:

1. Navigate to **Configure** > **Roles.**
2. Use the drop-down at the top to select the **SF_Proactive Hardware Monitoring** Role.
3. Click **Views**, then check the box next to **SF_BATTDAILY**.
4. Click **Save Changes** at the top-right.

Some forms of Battery Health data will not begin to be tracked until this View is assigned. It may take several weeks before some forms of Battery Health data fully populate this DEX Pack.

### Create the Boot View

> [!NOTE]
> **NOTE**: This step is only required for versions prior to 11.2.

Boot data requires you to make a View for the SF_Proactive Hardware Monitoring Role.

To create the new View:

1. Navigate to **Configure** > **Views**.
2. Click the **padlock icon** in the upper-right to enable editing.
3. Click the **plus icon** to add a new View.
4. Fill in the **Settings** as follows:
  1. **View Name: SF_BootCount**
  2. **Existing Category: Customization**
  3. **Description: System View for Proactive Hardware Monitoring DEX Pack**
  4. **Expires in: 30 Days**
  5. **When Expired: Overwrite Data**
  6. Check **When overdue by 1 day(s)**.
  7. Set the **Refresh** drop-downs to **Daily**, **Inside**, **24x7**, and **Every Day**.
  8. Copy the [SF_BOOTCOUNT SQL Query](/documentation/docs/proactive-hardware-monitoring-installation-instructions#sfbootcount-sql-query1), and paste it into the box under **SQL Selection** > **Generic.**
  9. Click **Test SQL**. A **Success** message should appear at the top of the screen. If the test is not successful, the query may have been copied incorrectly.
5. Click **Create View** at the top-right.

#### SF_BOOTCOUNT SQL Query

```sql
SELECT
    WGUID
    ,GETUTCDATE() AS VWTIME
    ,COUNT(*) AS BOOT_COUNT
FROM
    SABOOTTIMES
WHERE
    STARTTIME >= GETUTCDATE() - 90
GROUP BY
    WGUID
```

### Assign the Boot View to the Proactive Hardware Monitoring Role.

> [!NOTE]
> **NOTE**: This step is only required for versions prior to 11.2.

To assign the new View:

1. Navigate to **Configure** > **Roles.**
2. Use the drop-down at the top to select the **SF_Proactive Hardware Monitoring** Role.
3. Click **Views**, then check the box next to **SF_BootCount.**
4. Click **Save Changes** at the top-right.

### Assign the Proactive Hardware Monitoring Role to Relevant Configurations

This DEX Pack requires you to assign the SF_Proactive Hardware Monitoring Role to the relevant Configurations:

1. Navigate to **Configure** > **Configurations**.
2. Click the **padlock icon** in the upper-right to enable editing.
3. Use the drop-down at the top to select a relevant Configuration, or create a new Configuration**.**
4. Assign the **SF_Proactive Hardware Monitoring** Role to the Configuration by dragging it from **Available Roles** to **Assigned Roles**.
5. Click **Save Changes** at the top-right.
6. Repeat this process for any other relevant Configurations**.**