---
title: "Install the Browser Extension via Chrome Web Store"
slug: "install-the-browser-extension-via-chrome-web-store"
description: "Turn off the SysTrack agent extension, then install the SysTrack browser extension from the Chrome Web Store or deploy it with Group Policy."
status: "update"
updated: 2026-10-26T13:48:47Z
published: 2026-10-26T13:48:47Z
canonical: "documentation.lakesidesoftware.com/install-the-browser-extension-via-chrome-web-store"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install the Browser Extension via Chrome Web Store

The Chrome Web Store always provides the latest version of the SysTrack browser extension, which supports Manifest V3. To use it, you turn off the extension that ships with the SysTrack agent, install the extension from the Chrome Web Store, and deploy it across your organization with Group Policy.

## Before You Begin (Windows and Linux Only)

On Windows and Linux systems, SysTrack automatically installs a browser extension for Microsoft Edge and Google Chrome as part of the agent installation (see [SysTrack Browser Extension](/documentation/docs/systrack-browser-extension)).

Before installing the extension from the Chrome Web Store, you must disable the extension that ships with SysTrack.

If you do not disable the bundled extension:

- Both extensions run at the same time
- Duplicate web usage data is recorded

If other extensions are force-installed with a user-level policy, disable the bundled extension before you deploy the SysTrack extension with Group Policy. The SysTrack agent installs its extension with a machine-level policy, and Chrome and Edge ignore a user-level list of force-installed extensions when a machine-level list exists.

To disable the bundled extension:

1. Go to **Configure** > **System Configuration** > **Roles**.
2. Select the role that the systems use. You can't edit factory roles.
3. In the lower section of the page, select **Additional Settings** > **Web Management**.
4. Clear **Install Chrome extension** and **Install Chromium Edge extension**.
5. Click **Save Changes**.
6. Run **Read Configuration** on the systems, and then close and reopen the browser.
7. On a system, open `chrome://policy` in Chrome or `edge://policy` in Edge. Check that **ExtensionInstallForcelist** no longer lists the extension ID `jhcapbneelnpoblfiphhojfkjfjfipop`.

## Install the Extension from the Chrome Web Store

To install the SysTrack browser extension manually:

1. Open the Chrome Web Store page for the [SysTrack Web Collection extension](https://chrome.google.com/webstore/detail/extension-name/edbcgbpgfipjpfhkoapcafhpfpfjjadc). You must use the direct link because the extension is intentionally unlisted and does not appear in Chrome Web Store search results. The extension name is **lsiwebhook**.
2. Click **Get**.
3. Complete the installation.
4. Open `chrome://extensions` in Chrome or `edge://extensions` in Edge, and check that **lsiwebhook** is listed and turned on.

No changes to the SysTrack agent are required for the extension to function correctly.

## Deploy the Extension Using Group Policy

You can deploy the SysTrack browser extension across your organization using Group Policy for Google Chrome and Microsoft Edge.

### Required Values

Use the following values when configuring Group Policy:

- **Extension ID**: `edbcgbpgfipjpfhkoapcafhpfpfjjadc`
- **Update URL**: `https://clients2.google.com/service/update2/crx`

In the policy, enter both values in one entry, separated by a semicolon: `edbcgbpgfipjpfhkoapcafhpfpfjjadc;https://clients2.google.com/service/update2/crx`

### Configure Group Policy

1. Open the **Group Policy Management Editor** for the Group Policy Object that applies to the systems.
2. Go to the policy for force-installed extensions:

If other extensions are force-installed with a user-level policy, start from **User Configuration** and add the SysTrack extension to the same list as the other extensions.
  - For Google Chrome: **Computer Configuration** > **Policies** > **Administrative Templates** > **Google** > **Google Chrome** > **Extensions** > **Configure the list of force-installed apps and extensions**.
  - For Microsoft Edge: **Computer Configuration** > **Policies** > **Administrative Templates** > **Microsoft Edge** > **Extensions** > **Control which extensions are installed silently**.
3. Select **Enabled**, click **Show**, and add the entry with the extension ID and update URL.
4. Save and apply the policy.
5. On a system that the policy applies to, open `chrome://policy` in Chrome or `edge://policy` in Edge, and check that **ExtensionInstallForcelist** lists `edbcgbpgfipjpfhkoapcafhpfpfjjadc`. Then open `chrome://extensions` or `edge://extensions`, and check that **lsiwebhook** is listed.

Applying this policy ensures that the SysTrack browser extension installs automatically on all devices governed by the policy.

## Extension IDs

The extension that ships with the SysTrack agent and the Chrome Web Store version are two extensions with different IDs. For the IDs of all SysTrack browser extensions, see [SysTrack Browser Extension IDs](/documentation/docs/systrack-browser-extension#systrack-browser-extension-ids).