---
title: "Install the Browser Extension via Chrome Web Store"
slug: "install-the-browser-extension-via-chrome-web-store"
updated: 2026-06-25T16:20:13Z
published: 2026-06-25T16:20:13Z
canonical: "documentation.lakesidesoftware.com/install-the-browser-extension-via-chrome-web-store"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install the Browser Extension via Chrome Web Store

The Chrome Web Store always provides the latest version of the SysTrack browser extension, which supports Manifest V3.

## Before You Begin (Windows and Linux Only)

On Windows and Linux systems, SysTrack automatically installs a browser extension for Microsoft Edge and Google Chrome as part of the agent installation (see [SysTrack Browser Extension](/documentation/docs/web-data-collection-systrack-browser-extension)).

Before installing the extension from the Chrome Web Store, you must disable the extension that ships with SysTrack.

If you do not disable the bundled extension:

- Both extensions run at the same time
- Duplicate web usage data is recorded

To prevent this issue:

1. Go to **Configure** > **System Configuration** > **Roles**.
2. In the lower section of the page, select **Additional Settings** > **Web Management**.
3. Clear the browser installation checkboxes for Chrome and Edge.
4. Save the changes.

## Install the Extension from the Chrome Web Store

To install the SysTrack browser extension manually:

1. Open the Chrome Web Store page for the [SysTrack Web Collection extension](https://chrome.google.com/webstore/detail/extension-name/edbcgbpgfipjpfhkoapcafhpfpfjjadc). You must use the direct link because the extension is intentionally unlisted and does not appear in Chrome Web Store search results. The extension name is **lsiwebhook**.
2. Select **Get**.
3. Complete the installation.

No changes to the SysTrack agent are required for the extension to function correctly.

## Deploy the Extension Using Group Policy

You can deploy the SysTrack browser extension across your organization using Group Policy for Google Chrome and Microsoft Edge.

### Required Values

Use the following values when configuring Group Policy:

- **Extension ID**: `edbcgbpgfipjpfhkoapcafhpfpfjjadc`
- **Update URL**: `https://clients2.google.com/service/update2/crx`

### Configure Group Policy

1. Open the **Group Policy Management Editor**.
2. Navigate to the policy setting for forced extension installation.
3. Add the extension ID and update URL to **ExtensionInstallForcelist**.
4. Save and apply the policy.

Applying this policy ensures that the SysTrack browser extension installs automatically on all devices governed by the policy.

## Extension ID Reference

Be aware that two different extension IDs may appear in your environment.

| Scenario | Extension ID |
| --- | --- |
| Installed automatically by SysTrack agent | `jhcapbneelnpoblfiphhojfkjfjfipop` |
| Installed via Chrome Web Store | `edbcgbpgfipjpfhkoapcafhpfpfjjadc` |

To ensure you always use the most current extension version, install and deploy the Chrome Web Store version.