---
title: "Impacted Time by Category"
slug: "impacted-time-by-category"
updated: 2026-02-23T12:38:17Z
published: 2026-02-23T12:38:17Z
canonical: "documentation.lakesidesoftware.com/impacted-time-by-category"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Impacted Time by Category

The Impacted Time by Category chart provides a percentage breakdown of IT issues that affect total impacted time for the selected time period. You can see if system interventions have improved the end-user experience. Use the legend to select and compare multiple groups.

![chart showing breakdown of impacted time by various categories](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/impacted_time_by_category.png?sv=2026-02-06&spr=https&st=2026-11-08T17%3A12%3A33Z&se=2026-11-08T18%3A12%3A33Z&sr=c&sp=r&sig=iAGnTYSMBTHKw3OFGCZZ1ty2BHYgs00Z3dxIIFXIh9I%3D)