---
title: "Identify Session Protocols"
slug: "identify-session-protocols"
updated: 2026-06-10T19:52:27Z
published: 2026-06-10T19:52:27Z
canonical: "documentation.lakesidesoftware.com/identify-session-protocols"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Identify Session Protocols

This video demonstrates how to identify session protocols.

[vimeo-player](https://player.vimeo.com/video/917941935?h=482ae2c997&badge=0&autopause=0&player_id=0&app_id=58479)

## Video Transcript

In the course of troubleshooting an issue, it may become necessary to identify the protocol being used to connect to a remote session, especially when a user is complaining about slow [performance.](http://performance.Open) [Op](http://performance.Open)en the Resolve tool. Search for and select the terminal server or VDI that you wish to investigate. Click on the black box in the menu to the left. Adjust the time frame if necessary, and then in the system data pane, change to sessions. The client protocol field identifies whether the user is connected via RDP, console, PCoIP, ICA, or VMware Blast.