---
title: "Configure Policies"
slug: "configure-policies"
description: "Change the role settings on the Policies tab of the Roles page, available only in SysTrack On-Premises, and apply them to your systems."
updated: 2026-10-16T14:30:55Z
published: 2026-10-16T14:30:55Z
canonical: "documentation.lakesidesoftware.com/configure-policies"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Policies

Use the **Policies** tab on the **Roles** page to change the policies of a role. A policy is a role setting that controls how the SysTrack Agent behaves on the systems whose configuration includes that role. The **Policies** tab is available only in SysTrack On-Premises.

The **Policies** tab lists the settings that do not have their own tab on the **Roles** page. A setting with its own tab, such as **Tray App** or **Application Management**, does not appear here. Change that setting on its own tab instead.

Hover over an item in a category to display its description.

![](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/it-announcements3.png?sv=2026-02-06&spr=https&st=2026-11-08T16%3A44%3A56Z&se=2026-11-08T17%3A44%3A56Z&sr=c&sp=r&sig=ojO4aP7aD6CsV%2ByL8gcI9goUgvdm1C3KyCnsp9bwrwA%3D)

## Prerequisites

To open the **Roles** page and change a policy, your privilege set needs **Configure** > **Configurations** access. Set this in **Configure** > **SysTrack Settings** > **Privilege Sets**, as described in [Set Security Privileges](/documentation/docs/set-security-privileges).

## Change Policy Settings

1. Go to **Configure** > **System Configuration** > **Roles** and select the **Policies** tab.
2. Ensure that the lock icon at the top right of the page is unlocked for editing.
3. Select the policy.
4. Where applicable, enter a new value in the **Value** field.
5. Select or clear the check box to the right of a line item as needed.
6. Click **Save Changes** at the top right of the page.

## Apply a Policy Change to Systems

A system picks up a policy change the next time it reads its configuration. To apply the change right away:

1. Go to **Configure** > **SysTrack Settings** > **Administration** > **Operations**.
2. Under **System Selection**, select the systems to update.
3. Under **Command Dashboard**, select **Read Configuration** and click **Run**.
4. Check the result in **Command Report**.

## Troubleshooting

| Problem | Cause | Resolution |
| --- | --- | --- |
| **Policies** tab is missing from the **Roles** page | The tab is available only in SysTrack On-Premises. On SysTrack On-Premises, your privilege set does not have **Configure** > **Configurations** access. | Ask an administrator to add **Configure** > **Configurations** access to your privilege set. |
| **Value** field and the check boxes are read-only | SysTrack Configure is locked. | Click the lock icon at the top right of the page to unlock it, then change the policy. |
| Policy you expected is not in the list | The setting has its own tab on the **Roles** page. | Open that tab and change the setting there. |
| Saved policy has not reached the systems | Systems read their configuration periodically, so a change takes effect on the next read. | Run **Read Configuration** from the **Command Dashboard** to apply the change right away. |