---
title: "Branding"
slug: "branding"
updated: 2026-02-12T12:41:13Z
published: 2026-02-12T12:41:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Branding

> [!WARNING]
> **IMPORTANT**: This is for versions 11.0 and beyond.

The Branding page enables you to replace the default Self-Help Application icon with one of your own. You can also add images for the Tray App Header and Survey icon, All User Notifications, the Navigation Logo, and you can customize Self-Help text.

> [!NOTE]
> **NOTE**: After setting a custom logo or icon for the Self-Help Application, you must perform a read config for the change to be reflected in the Self-Help Application. For more information see, [Force System to Read Configuration](/documentation/docs/force-system-to-read-configuration).

## Key Requirements

- Image Format: Use the Portable Network Graphic (PNG) format for the icon.
- Resolution and Color: Make sure the icon has a resolution of 256x256 pixels and supports Truecolor with alpha for transparency.
- Immediate Update: Changes will reflect across all endpoints as soon as the new icon is uploaded and saved.

## Customize Icons

The **Customize Icons** area enables you to set four custom logos:

- The **Application Icon**(**.ico**), that is used as the desktop, start menu, and system tray icon.
- A **Tray App Header and Survey icon**(**.png**), that will appear in the header of the Self-Help app and surveys.
- An **All User Notifications**(**.png**), that will appear in all messaging, such as engagements, automations, survey prompts, and IT announcements.
- A **Navigation Logo**(**.svg**), which will appear at the top of the Navigation menu.

> [!NOTE]
> **NOTE**: As soon as you upload your custom logos or icons, they will be visible to all users of SysTrack.

![SysTrack configuration interface showing branding and self-help customization options.](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/branding111.png)

### Upload an Application Icon

> [!NOTE]
> **NOTE**: All upload files are a maximum of 10MB. As soon as you upload your custom icon, it will be visible to all users of SysTrack.

1. Click the lock to edit.
2. Click the upload **.ico** button. The **Upload Icon** dialog appears. For optimum resolution, the icon you plan to upload should be 256 pixels square.
3. Click the **Choose ICO** button.
4. Browse to and select the .ico image file, then click **Open**. The selected icon is shown in the **Customize Icons** area as well as the **Customize Self-Help Text** preview area below.
5. Click **Save Changes**. Your custom application icon will now appear in the header of the Self-Help app, as the tray app icon, in the Start menu, and as the desktop icon.
6. Click the lock to end your editing session.

### Upload Custom Icons or Logos

1. Click the lock to edit.
2. Click the upload button. The **Upload Icon** dialog opens. For optimum resolution, the logo should be 256 x 256 pixels for **.ico**, at least 90 x 90 pixels for **.png**, and 40 x 40 pixels for **.svg** .
3. Click the check box to use the same icon for the tray app header/survey icon and all user notifications.
4. Click the **Choose** button.
5. Browse to and select the image file, then click **Open**. The selected logo is shown in the **Customize Icons** area.
6. Click the lock to end your editing session.

### Delete Custom Icons or Logos

1. Click the lock to edit.
2. Click the **x** (delete logo) in the right top corner of the image.

![Delete logo in branding](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/branding_delete_logo.png)
3. A **Delete Logo** message opens.
4. Click **Delete**.
5. A message will appear that states the custom image was deleted successfully.
6. Click the lock to end your editing session.

## Customize Self-Help Text

You can change the text used for the Self-Help application icon, the title displayed inside the Self-Help app, and it's subtitle.

![My Self-Help App Enter Custom Title and Enter Custom Subtitle](https://cdn.document360.io/87d11426-6b1f-4b19-b593-b71e55a81af3/Images/Documentation/my_self_help_app.png)

### Enter an Application Display Name

Changes will affect the desktop, start menu, and system tray icons.

1. Click the lock to edit.
2. Type the title in the **Application Display Name** field, or leave the field blank to keep the default title. The text you enter is shown in the title line above.
3. Click **Save Text Changes**.
4. Click the lock to end your editing session.

### Enter a Self-Help Custom Title

1. Click the lock to edit.
2. Type the title in the **Enter Custom Title** field, or leave the field blank to keep the default title. The text you enter is shown in the title line above.
3. Click **Save Text Changes**.
4. Click the lock to end your editing session.

### Enter a Subtitle

1. Click the lock to edit.
2. Type the subtitle in the **Enter Custom Subtitle** field, or leave the field blank to keep the default subtitle. The text you enter is shown in the subtitle line above.
3. Click **Save Text Changes**.
4. Click the lock to end your editing session.