---
title: "Agent Package and Installation Types"
slug: "agent-package-and-installation-types"
updated: 2026-08-03T09:02:25Z
published: 2026-08-03T09:02:25Z
canonical: "documentation.lakesidesoftware.com/agent-package-and-installation-types"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.lakesidesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent Package and Installation Types

The SysTrack agent installer package for Windows contains the following files:

- SysTrackCloudEdition.msi
- VC_redist.x64.exe
- VC_redist.x86.exe
- lsiagent.cfg

The MSI is used in combination with the lsiagent.cfg file which provides the required information to connect the agent to the relevant cloud tenant. The MSI will auto-detect the lsiagent.cfg file if it is contained within the same directory. If not, the command line parameter can be used to specify (see command line installation).

## Simple Installation and Command Line Installation

There are two options to install the SysTrack Cloud agent:

1. [Simple Installation](/documentation/docs/simple-installation-setupexe), **SysTrackCloudEdition.msi**, for standard persistent desktops and regular physical workstations.
2. [Command Line Installation](/documentation/docs/command-line-installation), which is suited for tools such as SCCM or for creating golden images.
  1. Standard persistent desktops and regular physical workstations
  2. Advanced golden image based non-persistent Pooled System installation.
  3. Advanced golden image based non-persistent Pooled User installation.
  4. Advanced golden image based non-persistent Cached Mode installation.

### Installation Types for Citrix and AVD Environments

Use the following table to choose the appropriate SysTrack agent installation type for each environment:

| Environment | Installation type |
| --- | --- |
| Citrix VDI, Windows 11, single-session, non-persistent, no persistent drive, provisioned through Citrix MCS | [Pooled User installation](/documentation/docs/advanced-pooled-user-1) |
| Citrix VDI, Windows 11, multi-session, non-persistent, no persistent drive, provisioned through Citrix MCS | [Cached Mode installation](/documentation/docs/advanced-install-cached-mode) |
| Citrix multi-session, Windows Server 2022, non-persistent, no persistent drive, provisioned through Citrix MCS | [Cached Mode installation](/documentation/docs/advanced-install-cached-mode) |
| Citrix VDI, Windows 11, single-session, persistent, persistent C: drive, provisioned through Citrix MCS by using a golden image | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| Citrix multi-session, Windows Server 2022, persistent, persistent C: drive, provisioned through Citrix MCS | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| Citrix VDI, Windows 11, single-session, persistent D: drive, provisioned through Citrix PVS by using a golden image | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| Citrix multi-session, Windows Server 2022, persistent D: drive, provisioned through Citrix PVS | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| Citrix standalone VDI, Windows 11, persistent, persistent C: drive, manually provisioned without Citrix MCS or Citrix PVS | [Standard installation](/documentation/docs/standard-agent-install) |
| Citrix standalone multi-session, Windows 11, persistent, persistent C: drive, manually provisioned without Citrix MCS or Citrix PVS | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| AVD VDI, Windows 11, single-session, persistent C: drive | [Standard installation](/documentation/docs/standard-agent-install) |
| AVD multi-session, Windows Server 2022, persistent C: drive | [Pooled System installation](/documentation/docs/advanced-pooled-system-1) |
| Citrix infrastructure servers, Windows Server 2019 or Windows Server 2022, persistent C: drive | [Standard installation](/documentation/docs/standard-agent-install) |